Auto and Prod Res. Support
Description
Shift
Pay: $21.50/hour
Shift: 1st Shift Monday-Friday, 6am-2:30pm
Location: Perry Rd Plainfield, IN
Automation Support
The Automation Support role is responsible for ensuring the effective operation and integration of automation technology within the Warehouse Management System (WMS). This position provides day-to-day monitoring and troubleshooting of automation processes to maintain workflow efficiency and minimize disruptions. The role also supports issue identification, continuous improvement initiatives, and projects that enhance automation performance and warehouse productivity.
Primary Responsibilities
- Research product and automation issues within the WMS and escalate as necessary.
- Monitor daily workflow of robotic automation to ensure smooth and efficient operations.
- Identify and report process constraints between human and robot interactions that may impact productivity.
- Liaise with Operations and Maintenance teams to sequence interventions without disrupting flow.
- Maintain accurate log of downtime incidents, root causes, and corrective actions.
- Identify opportunities for continuous improvement in automation performance, workflow design, and process efficiency.
- Assist in special projects related to robotics, automation, or operational enhancements.
- Train teammates in automation interactive roles.
- Perform all other duties as assigned to support the success of the operation.
General Qualifications
- High school diploma or equivalent.
- Minimum 6 months experience in troubleshooting automation, inventory issues, or WMS systems logic.
- Related experience in a distribution center or manufacturing environment preferred.
- Experience with Radio Frequency (RF) equipment preferred.
- Strong WMS and inventory management skills.
- Proficiency in Microsoft Windows, Excel, Word, and Outlook.
- Strong sense of urgency, attention to detail, and flexibility in meeting deadlines.
- Excellent verbal and written communication skills.
- Customer service driven.
- Strong collaboration across functional departments.
Requirements, Perks, and Benefits (US – Non-Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
- Ability to follow policies and procedures
- Ability to read, write, and interpret information
- Ability to add, subtract, multiply, and divide
- Ability to use hands to finger, handle, or feel
- Ability to sit, walk, or stand for the duration of the shift
- Must possess visual acuity to perform essential job functions
- Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
- Ability to lift/carry items up to 50 pounds
Equal Opportunity Employer
FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (for U.S. applicants and employees only). Please click below to learn more:
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.
Perks and Benefits at FedEx Supply Chain (FSC)
Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
- Tuition reimbursement program
- Holiday pay and accrued paid time off (Vacation and PTO)
- Medical, dental, vision, and voluntary benefits available on day one
- Basic life insurance
- Basic AD&D coverage
- Supplemental Life and Supplemental AD&D
- Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
- Paid parental leave for both moms and dads
- Paid bereavement and jury duty
Job Disclaimer (US)
Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.
