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Req ID: 52609

Business Intelligence Analyst

  • Company: FedEx Supply Chain
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type:
  • Scheduled Weekly Hours:
  • Remote: No
  • Location: Plainfield, IN, United States


AboutFedEx Supply Chain

FedExSupply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in thethird-party logistics industry offering a diverse service portfolio thatenables commerce for businesses. With a proven track record of innovation andoperational excellence, FedEx Supply Chain takes a consultative approach tooptimize logistics processes, implement innovative technology and drivecontinuous improvement. By leveraging best practices and the world-renownedFedEx network, FedEx Supply Chain delivers leading solutions that provideflexibility, enable scalability and improve cost-effectiveness for customers.Through more than 11,000 employees, 130 operations and 35 million square feetof warehouse space, FedEx Supply Chain manages nearly 150 million packages andprocesses 358 million returns each year. For more information, go



  • Astrong FedEx brand consistently ranked among the world’s most admired andtrusted employers.
  • Atop notch leadership team with the experience needed to grow and develop yourcareer.
  • Anopen mind for new ideas and creative methods.
  • Astrong compensation and benefits package, including health, vision, dental,401k with a strong match and much more!


TheBusiness Intelligence Analyst performs a broad range of operations researchanalysis assignments for unique data problems requiring creativity, innovativeuse of techniques, advanced approaches, and/or new technologies.  The position will deliver insights that willeducate and influence key business decision-making with our Customer,Operations and Support teams.


This position will beresponsible for…..

  • Works directly with Operations,IT, and Support functions to analyze and develop best-in-class fulfillmentpractices (tools, systems, materials, people assets). 
  • Serve as an Operations SubjectMatter Expert with WMS, Order Fulfillment, Conveyance and Time Keeping systems andworks directly with IT to configure, test, and integrate WMS, ERP, and MRPsystems. 
  • Actively participatesin strategic projects directly with the Customer serving as the primary focalpoint for production data mining and data analysis. 
  • Designs and leadscomplex experiments, often with multiple variables, gathers data and performsroot cause analysis as well as recommends corrective actions.
  • Performprocess and capacity analysis as directed by documenting product, resource andinformation flow in current operations using tools such as value stream maps,process flow diagrams/control procedures, and time and motion studies.
  • Develop,justify, and implement process improvements, technological upgrades, andautomation and or redesigns of existing processes/equipment/layout
  • Instructs and appliesQDM, Lean and Six Sigma methodologies and practices to achieve operationalexcellence.

You might be a greatfit if….

  • Bachelor’s Degree orits equivalent with 1-4 years of relevant experience.
  • In lieu of degree, highschool diploma or GED and 4-6 years of relevant experience.
  • Experience data mining and report generation capabilitiesusing relational database applications (i.e. MS SQL Server, MySQL, Oracle) andBI tools (i.e. Spotfire, Tableau. MS Power BI).
  • Experience developingand testing workflows within WMS environment.
  • Technical familiaritywith logistics and ecommerce order fulfillment center operations.
  • Attention to detail with a strong sense of responsibility toensure data is accurate and presents a clear message.
  • Communication skillsare essential as will be working with senior management and cross functional teamsand will need to motivate and evolve Direct Labor Staff.
  • Self-starting,inquisitive individual with initiative to investigate, research, and identifythe root cause of problems, and initiate corrective action.
  • Position requiresstrong analytical skills and understanding of problem-solving tools/methods.
Physical/Cognitive Requirements

With orwithout accommodation:

  • Ability to follow policies andprocedures.
  • Ability to read, write and interpretinformation.
  • Ability to add, subtract, multiply anddivide.
  • Ability to use hands to finger, handle,or feel.
  • Ability to sit/walk/stand for up to 8hours per day. 
  • Must possess visual acuity, i.e., close,distance, and color vision, depth perception and the ability to adjust focus.

FedEx Supply Chain is an equal opportunity employers. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.  The FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact
** Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate’s work experience.

Pay Range: 57836.00 (Min) - 83787.00 (Mid) - 109739.00 (Max) Yearly