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Customer Solution Specialist - Base / Assoc

Job Description

Company: FedEx Express APAC
Job Title: Customer Solution Specialist - Base / Assoc
Job Requisition Number: RC206589
Jakarta, Indonesia

Job Category: Information Technology
Time Type: Full Time
Job Type: Regular

Customer Solutions; Serves as a Central Point of Contact for a Defined Internal/ External Customer Base to Consult, Implement & Address Problems with Customer'S on Automation Portfolio & or Deployed Technologies; Responsible for Installation & Optimization of Company'S Software Products & Systems at Customer Sites within An Aligned Territory; Provides Solutions & Serves as Liaison Between Business Customers & Technology Development

Education: Diploma or equivalent in any discipline Experience: Two (2) years of work experience in customer contact or technical application environment.

The Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World’s Most Admired Companies by "Fortune" magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.