Planning & Engineering Administrator (Program Support Officer)

Functieomschrijving

Bedrijf: FedEx Express EU
Opdrachtaanvraag Nummer: RC176690
locaties:
Taurusavenue 111
Hoofddorp, Nederland

Geplande wekelijkse uren: 40
Werknemer Type: Fixed Term
Boekingsdatum: 13-September-2019
Sluitingsdatum: 30-November-2019
Job Family: FXE-EU: Planning & Engineering Administrator (ID)


Positie samenvatting:

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Planning & Engineering administrator (Program support officer FxT)

Purpose of the Central Support, Ops Technology & Innovation department
The Central Support, Ops Technology & Innovation department, also described as Central P&E part of the European Planning & Engineering (P&E) structure, is the custodian of operational standards and methods, applications and program management standards in support of the Field and Network P&E functions and Operations. Key areas of expertise include Process standards & methods, Best Practices, customer solutions engineering, routing and transit times management, application development and release, business innovation, change management and program facilitation/management. The majority of activities is currently focused on successful integration of TNT and FedEx with a future state to drive company standards and continues improvements.

Responsibilities of the Program support officer FxT
The program support officer FxT is a position coordinated by the Program Management within Central P&E. The main responsibility of the program support officer FxT is to support the FxT Program, management and Central Integrators; a team of 40 change leaders who are working all over Europe. The main scope of this team for the coming years will be the FedEx/TNT operational integration.  As a program support officer FxT you will support the overall program, the management, conduct administrative tasks and align with stakeholders.


Key stakeholders
The program team you will support consists of Central Integrators , Senior Integrators, Program Managers FxT and PMO. You will report to the Manager Planning & Engineering. Further stakeholders with a working relation include external suppliers, Field and Network Planning & Engineering, Integration & Systems Innovation, Service Standards & Solutions and PMO within the Central P&E department, HR, Communications and Finance.


Key activities
Support FxT Program & Central Integrator team

  • Assist FxT Management
  • FxT administration, SAP, billing and budgeting
  • Monthly preparation and review with accounting
  • Responsible for monitoring expenses of Central Integrators
  • Relation management with third party suppliers
  • Alignment with country Integration teams for the organization of Local Integrator start-up training
  • Occasionally offer support to other members within the Department

Project management
  • Keep track of the budget
  • Create Purchase Orders in SAP system, monitor and deal with any issues
  • Coordinate and execute projects to support the FxT program
  • Support and co-create program communication
  • Prepare presentations for variable audiences and stakeholders
  • Manage the Integrator recruitment pipeline and keep track of risks




Core competencies, experience and skills
Pre-requisites
  • Bachelor degree
  • Minimum of 2 years working experience in FedEx and/or TNT or equivalent size companies
  • Excellent knowledge of the English language
  • Microsoft Office Proficiency
  • Project and/or Program Management support experience

Specific competency requirements
  • Planning capabilities; ability to set priorities and drive for decision making
  • Helicopter view for overarching issues
  • A structured and precise way of working
  • Relationship building abilities; develop trust-based relations with different level of stakeholders
  • Project management skills; able to plan and coordinate various processes and stakeholders simultaneously on an international level
  • Awareness of different cultures and their implications on mindsets and behavior

Additional skill requirements
  • Open mindset; willing to learn and make a contribution to improve the program
  • Highly self-motivated; a pro-active attitude to solve or prevent problems and to improve results with a continuous drive to best practices
  • Interpersonal skills; empathic peoples person, able to build bridges in and between teams and with the operating units
  • Communication skills; questioning and listening abilities, able to carefully and objectively listen to the various arguments of others and to objectively filter the underlying messages and effective meeting skills
  • Structuring skills; being able to prioritize and safeguard boundaries in order to let the overall team focus on efficiency and maximized output
  • Negotiation skills; contact for suppliers connected to the program and ensure that everything is deployed within the agreements
  • Compliance aware; having an understanding and good feeling about acting upon the rules and procedures and being able to set boundaries when needed  

Qualifications:

Taal: English: Writing, Speaking, Reading, Comprehension

FedEx hecht het grootste belang aan zijn filosofie waarin mensen op de eerste plaats komen. Als werkgever met een gelijkekansenbeleid zijn we toegewijd aan een divers en inclusief personeelsbestand waarin we iedereen groeimogelijkheden bieden


Ons bedrijf

FedEx Express is een van 's werelds grootste express transportbedrijven en werd herhaaldelijk door het tijdschrift ‘Fortune’ geselecteerd als een van de 10 meest bewonderde bedrijven ter wereld. FedEx levert zijn klanten dagelijks transport- en bedrijfsoplossingen in meer dan 220 landen en gebieden over de hele wereld. We kunnen dit wereldwijde netwerk bedienen dankzij ons uitstekende team van FedEx-teamleden, die de taak hebben om elke FedEx-ervaring gedenkwaardig te maken.


Onze filosofie

De People-Service-Profit-filosofie (PSP) beschrijft de principes die van toepassing zijn op elke beslissing, elk beleid of elke activiteit van FedEx. FedEx draagt zorg voor onze mensen; zij leveren op hun beurt de onberispelijke service die onze klanten verwachten, die ons dan weer voorzien van de nodige financiële middelen om onze toekomst veilig te stellen. We benutten de People-Service-Profit-filosofie als een positieve factor voor het bedrijf door de cirkel te sluiten en onze winsten terug te geven aan het bedrijf en te investeren in onze mensen.

We hebben ons succes in de branche te danken aan onze mensen. Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten. Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf.


Onze cultuur

We hebben ons succes in de branche te danken aan onze mensen. Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten. Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf.