Marketing Analyst

Job Description

Company: FedEx Express EU
Job Requisition Number: RC187950
Locations:
Federal Express House
Nuneaton, United Kingdom

Time Type: Full Time
Scheduled weekly Hours: 37.5
Worker Type: Regular
Posting Date: 13-September-2019
Closing Date: 27-September-2019
Job Family: FXE-EU: Marketing Analyst


Position Summary:

  • Competitive salary
          37.5 hours per week - Monday to Friday

We are looking for Strategic Marketing Analysts to join the European marketing organization within our Customer Analytics team. You will need to demonstrate a solid understanding of current and upcoming best practices in customer analytics and will make strategic recommendations to maximize investments in a cost-effective and financially prudent manner.

Role and responsibilities
The Strategic Marketing Analysts will:
  • Develop a profound understanding of our customer base in support of delivering more effective marketing activities
  • Deliver insight through analysis to drive key business decisions or to address specific business questions  
  • Involved with customer strategy development in conjunction with other marketing groups to influence customer touch points to realise more successful interactions and improve ROI.
  • Develop advanced tools for a holistic view of interactions and engagements with customers as well as analysing the key drivers to results.
  • Developing and managing reporting of KPI’s to provide metrics that are to be used to feed back into analysis and tools to influence future strategies

Profile’s requirements
  • Business school/University degree, preferably in Business Administration, Economics or Marketing
  • Experience in dealing with Marketing, Finance or Sales business cases
  • Very flexible and adaptable with a good general business understanding
  • Excellent interpersonal & negotiation skills with the ability to interact effectively throughout various functional groups and hierarchical levels
  • Excellent knowledge of English is a must (working language)
  • Strong analytical (numeric & strategic) and process thinking capabilities
  • Experience in managing projects with strong IT component:
    • Working knowledge of SAS Enterprise Miner or SAS Enterprise Guide
    • Knowledge of statistics
    • Strong MS Excel skills (pivot tables).
    • Affinity with technical tools such as (VBA, SQL, etc.)
    • Knowledge of Access / Oracle Databases is an advantage
    • Ability to manage internal cross-functional teams to fast-cycle strategic developments 

Qualifications:

Language: English: Comprehension

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all


Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.


Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.


Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.