Hub Level 3 Operative

Job Description

Company: FedEx Express EU
Job Requisition Number: RC189705
Marston Gate Distribution Centre
Ridgemont, United Kingdom

Time Type: Full Time
Scheduled weekly Hours: 37.5
Worker Type: Regular
Posting Date: 04-October-2019
Closing Date: 01-November-2019
Job Family: FXE-EU: Hub Operative Level 3 (GBD)

Position Summary:

Our Hub Operatives perform duties to an experienced standard as determined by Supervisor/Manager, to include the tipping of vehicles, loading infeeds of the Vanderlande machine with parcels, pallet & cage loading, out loading using mechanised trucks, and incompatible sorts.  Provide on the job training to Hub Operatives. Proactively and reactively support Supervisors and Management.  
The successful applicant should:
• Be a great team player.
• Be able to complete all required training.
• Be able to communicate effectively, in a fast-moving environment.
• Have excellent eye for detail and be able to make quick, accurate decisions.
Full Training will be given along with a competitive salary and benefits package.

We also offer excellent career opportunities for those who are keen to progress in a supportive "can do" and rapidly expanding environment.

General Duties: At an experienced level ensure trailers containing  ‘A’ or ‘B’ service traffic are unloaded relative to where they are sorted. Correctly present parcels to the relevant infeed area. To load parcels into the correct cage/pallet. Load sorted parcels onto the relevant trailer. Ensure any incompatible items are sent to the correct ancillary sort area.  

Additional Duties: To be competent in the relevant areas of Compliance. To be competent in and have the ability to provide VDL and UID cover as and when required.  Knowledge of international shipments and internal processes. To be competent to train on the job and have the ability to provide cover in the absence of a Supervisor as and when required. 

Customer Experience:  Ensure the Company image is maintained at all times through courteous/respectful communication/behaviour towards customers and the general public. Wear Company uniform and required PPE when on duty and support potential customers by directing them to the appropriate FedEx UK people/departments/locations, etc. as and when needed.

Operational Alignments: Maintain clear/effective communications and collaboration with Hub team members, drivers, managers, and other colleagues/functions at all times. 

Working Methods/Practices: Maintain punctuality/attendance/time-keeping. Use initiative and highlight potential opportunities/concerns for the business (i.e. which lead to improved health & safety environment / security, improved customer service, cost reduction, etc.) to Hub Supervisor. Inform supervisor of any incorrectly packaged or damaged items. Maintain equipment used in a safe and clean condition, advising immediate supervisor of any defective items/concerns, etc. Develop ideas and methods to improve the effectiveness and efficiency of the Hub warehouse operation. 

Process & Regulatory Compliance: Correctly apply/follow FedEx processes, procedures and controls, and external regulatory requirements at all times. Maintain strict adherence to all health & safety environment/security working practices/requirements and conformance to the FedEx UK Operations Manual. Always apply/use correct manual/cage/pallet handling techniques. Maintain cleanliness of Hub/area on a daily basis. Completion of end of sort reporting. 

On The Job Training: Provide Operatives with basic health & safety  environment training including an understanding of acceptable items to load on the Vanderlande System, safe systems of loading cages and vehicles and remedial training following accidents or incidents of poor loading. Maintain training records and documentation with the Learning & Development (L&D) Department. 

Any other duties: Assist in Hub Based Projects.  Cover for Supervisors during absence and annual leave.  To perform any other general Hub duties as requested from time to time by Supervisor/Management. 

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.