Manager Feeder Aircraft Operations

Description du poste

Entreprise: FedEx Express EU
Numéro de demande d'emploi: RC186646
Emplacements:
Bedrijvenzone Machelen
Machelen, Belgique

Heures hebdomadaires prévues: 38
Type de travailleur: Regular
Date d'affichage: 08-October-2019
Date de clôture: 31-December-2019
Famille d'emplois: FXE-EU: Manager Feeder Aircraft Operations (ID)


Résumé de la position:

To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions.

JOB PURPOSE STATEMENT:
To plan, direct and control an effective Feeder Operation (Vendor & FedEx owned) for some Feeder Aircraft Operators in EMEA region, that provides with a safe, legal & reliable Fleet which optimizes the achievement of ongoing service goals whilst complying with all relevant Corporate & EMEA requirements (P&P, regulatory, financial goals etc). Contract the operators and assist in the development, planning, adquisition and implementation of FedEx Owned and Operated Aircraft and Route Structures.
JOB SIZE/DIMENSIONS
-    Annual Operating Budget: USD 320M

  • 7 operators
  • 250 vendors (operators crew staff).
  • Mix dry &/or wet lease aircraft up to 40 aircraft
  • Multiple countries within EMEA
  • FTE’s 3-5
  • Complex safety/legal/regulatory environment with country specific variations
  • Feeder schedule integrity has a direct impact on achievement of service goals/ISQI
  • Meet Corporate & EMEA drivers & goals
KEY  RESULT AREAS/ACCOUNTABILITIES:

Uses established processes & best practice methods to recruit, develop, motivate and manage the performance of a team of Professionals ensuring that they have the capabilities and resources to deliver evolving business needs.

Develops and administers a large annual operating budget to ensure all costs are effectively managed within plan.

Acts as a local subject matter expert in providing advice & recommendations to the EMEA FAO Management and US SAO Management on any aspect of strategic & tactical planning relating to EMEA Feeder Operations. Implements the agreed strategies, tactics & solutions in the most effective way to support both Corporate & EMEA requirements.

Establishes and maintains an effective network of feeder operators who can provide cost effective, safe, legal & reliable services. Determines & negotiates appropriate contractual terms & standards & ensures all new/renewal contracts are developed & approved in accordance with FedEx P&P.  Manages ongoing vendor performance to ensure contractual compliance.

Manages Feeder Field Operations in multiple countries to optimize the safety and reliability of the Feeder Operation & ensure that critical service parameters are met. This includes reviewing & auditing both FedEx & non-FedEx Ramps, including vendor’s & their contracted service agents. Takes appropriate corrective actions to ensure ongoing compliance with contractual service levels.  

Participates in critical negotiations to protect & extend rights to airport slots and ensure that both current & evolving air network requirements can be met. Provides expertise on both processes & diverse vendor requirements.

Achieves/exceeds the Corporate goal for EMEA ground strikes by contributing to the development & implementation of effective Ramp P&P and by effective investigation of actual incidents.  Provides specific recommendations on procedural changes to FedEx and Vendor Management on actions needed to eliminate incidents.

Aligns with relevant FedEx functions to initiate and/or support continuous improvement initiatives relating to the Feeder Operation and its effective integration into the broader FedEx Operation. Includes working with local country management & vendors to develop and implement changes needed to improve/enhance service levels (network backup capabilities, ground handling improvement, flight close-out process, etc).

Provides Executive & local Senior Management with reporting on key areas of Feeder performance & on recommended improvements/enhancements. Includes ensuring appropriate analysis & development of justifications. Either presents these at management meetings or provides via clear and meaningful reports.

Be responsible of the operators’ crews, (vendor’s IDs, wi-FI access, crew rooms…) and procedures to achieve the best collaboration between the handling staff and the crews.

Accuracy & Attention to Detail; Analytical Skills; Influencing & Persuasian Skills, Interpersonal Skills; Judgement & Decision Making Skills; Leadership Skills; Microsoft/Office PC Skills; Negotiation Skills; Networking Skills; Planning & Organizing Skills; Problem Solving Skills; Project Managment Skills; Vendor Management Skills; Written & Verbal Communicaton Skills. Language: Proficiency in English


FedEx a développé une philosophie qui place l’individu au premier plan, et que nous prenons très au sérieux. En tant qu’employeur, nous prônons l’égalité des chances professionnelles et pouvons nous targuer de disposer d’un personnel diversifié et inclusif auquel nous offrons des possibilités d’évolution.


Notre société

FedEx Express est l’une des plus grandes sociétés internationales de transport express et figure régulièrement parmi les 10 entreprises les plus admirées au monde dans le classement établi par le magazine Fortune. Chaque jour, FedEx propose à ses clients des solutions professionnelles et de transport, dans plus de 220 pays et territoires à travers le monde. Nous répondons aux besoins de ce réseau mondial grâce aux membres incroyables de l’équipe FedEx, qui ont pour tâche de faire de chaque mission confiée à FedEx une expérience hors du commun.


Notre philosophie

La philosophie People-Service-Profit (P-S-P) décrit parfaitement les principes qui régissent la moindre décision, politique ou activité de FedEx. FedEx prend soin de son personnel, qui lui offre en retour le service impeccable exigé par les clients, nous assurant ainsi la rentabilité nécessaire pour asseoir notre viabilité future. Le succès de la philosophie People-Service-Profit de notre société tient essentiellement au fait que nous bouclons la boucle, en réinjectant les bénéfices dans nos activités et en investissant dans notre personnel.

Nous devons notre réussite au sein de notre secteur d’activité à nos employés. Au travers de notre philosophie P-S-P, nous avons mis en place un environnement de travail qui encourage les membres de l’équipe à faire preuve d’innovation en vue d’offrir un service de qualité optimale à nos clients. Nous veillons à leur bien-être et attachons beaucoup de prix à leurs contributions à l’entreprise.


Notre culture

Notre culture est importante pour de nombreuses raisons et nous faisons en sorte de l’incarner au travers de nos comportements, de nos actions et de nos activités aux quatre coins du monde. La culture et les valeurs de FedEx constituent la pierre angulaire du succès et de la croissance de notre société depuis qu’elle a vu le jour au début des années 1970. Même si d’autres sociétés copient nos systèmes, notre infrastructure et nos processus, notre culture nous rend unique et constitue bien souvent un élément différenciateur tandis que nous rivalisons avec la concurrence et nous développons sur le marché mondial actuel.

&copier; 2019 Jibe Inc.