Information Technology Strategic Project Lead-Senior

Description du poste

Entreprise: FedEx Express EU
Numéro de demande d'emploi: RC200735
Emplacements:
Scorpius 132 - 150
Hoofddorp, Pays-Bas

Heures hebdomadaires prévues: 37.5
Type de travailleur: Temporary
Date d'affichage: 08-November-2019
Date de clôture: 30-November-2019
Famille d'emplois: FXE-EU: Architect Advisor (ID)


Résumé de la position:

Business & IT knowledge - Develops/ maintains understanding of the general concepts relating to current and emerging IT methodologies, technologies and standards and how they are/can be applied within FedEx (divisional and corporate level). Develops/maintains an in depth understanding of the requirements and inter-dependencies of the key processes within the FedEx business, and their relevance to the delivery of the business goals.
Uses structured processes to capture and share knowledge with relevant areas. Includes guiding and coaching less experienced peers.
Standardization & compliance - Supports the strategic IT goal of consistently applying global processes (which include complex regulatory requirements), to global/divisional/ regional projects and processes.  Includes acting as the ‘Core IT Lead’ for assigned projects with responsibility to advise and support project team members  regarding complex and diverse requirements, standards etc.
Provides the manager with timely summaries of process requirements for each step.
Development of concepts - Participates in the process to evaluate and define the most complex business/IT concepts. Focuses on developing a thorough understanding of the concept, advising on innovative and realistic solution based on requirements, technology and constraints. Involves research and benchmarking of options available within FedEx and through vendors. Produces a statement of work accurately capturing the proposed solution and presents to the manager. Develops and presents the proposed solution and supporting rationale, secures approval to progress the project.

Defining business requirements- Facilitates the critical and detailed process to develop accurate and realistic business requirements for the most complex situations. Focuses on defining robust solutions that will meet the evolving business needs and be compliant with the IT strategic direction. Researches/provides guidance to the user group on alternatives possible, or modifications needed to optimize the quality and/or timing of the proposed solution. Guides and/or drafts the actual requirements ensuring they contain sufficient level of detail, prior to final validation and sign off by the business. 
Solutions development - Leads the process to translate the business requirements into an effective IT solution (software specifications, architecture, interfaces etc). Includes identifying project members, providing briefings, conducting ongoing reviews of progress, and facilitating the resolution of questions and/or issues. Interfaces with the business and IT to provide/review status updates and obtain clarification as needed.
Leads the development of the detailed financial justifications. Justifies costs and return on investment to key decision-makers within IT and Finance.  Performs the final evaluation to ensure the detailed design fully meets the user specifications.
 Finalising the IT plan - Leads the process to develop an IT plan which accurately captures required elements (what will be delivered, timelines, resources etc) taking into account business priorities. Involves the use of appropriate modelling tools
Presents and explains the plan to the decision-makers and agreeing alternative approaches to be evaluated or included. Secures approvals to the agreed solution.
Testing - Ensures effective testing of solutions. Defines the testing phase of the project, which involves aligning with other IT groups to determine effective test plans/testing environment. Aligns with business users to determine which elements of the business process need to be validated. Monitors progress to ensure any issues encountered are prioritized and resolved. Secures sign off.
Vendor selection & management - Leads the process to identify, evaluate and recommend vendors for more complex situations (system integration, offshore-managed services, project management, software or solution selection etc), not covered by corporate ‘preferred’ vendors. Solutions typically are sourced on a global basis, are based on diverse business and technical needs, evaluation is a complex process (capability, stability, cost, support etc). Advises on the contractual terms and co-ordinates the development and approval process.
Manages the performance of assigned vendors to ensure that agreed service requirements and levels are understood, achieved and maintained.
Business continuity - Supports the business in achieving business continuity for critical processes. Leads the process to define and gain approval for effective service level agreements that incorporate realistic parameters (response times, support structure, availability, escalation etc). These are customised to the needs of each specific project.
Uses appropriate tools to monitor and report on compliance levels. Determines the cause of diverse types of compliance issues and assigns to the appropriate area/s for resolution. As appropriate escalates serious or repeated incidents.

- Certifications such as CSM, PMI-ACP, PMP a plus
- Scaled Agile Framework (SAFe) experience and systems development environment experience are preferred
- Support and educate Product Owners, especially in regard to developing, refining and managing the product backlog
- Guide and coach teams to be self-organizing
- Ability to multi-task and prioritize deliverables
- Customer focused, sensitive to customer needs, their critical business cycles and schedule
- Self-motivated and able to work under pressure to deliver high-quality solutions
- Adept at working within highly matrixed organization
- Leads the production implementation of product increments and features
- Effective stakeholder management and communication
- Builds and leverages effective alliances across technical and business community


FedEx a développé une philosophie qui place l’individu au premier plan, et que nous prenons très au sérieux. En tant qu’employeur, nous prônons l’égalité des chances professionnelles et pouvons nous targuer de disposer d’un personnel diversifié et inclusif auquel nous offrons des possibilités d’évolution.


Notre société

FedEx Express est l’une des plus grandes sociétés internationales de transport express et figure régulièrement parmi les 10 entreprises les plus admirées au monde dans le classement établi par le magazine Fortune. Chaque jour, FedEx propose à ses clients des solutions professionnelles et de transport, dans plus de 220 pays et territoires à travers le monde. Nous répondons aux besoins de ce réseau mondial grâce aux membres incroyables de l’équipe FedEx, qui ont pour tâche de faire de chaque mission confiée à FedEx une expérience hors du commun.


Notre philosophie

La philosophie People-Service-Profit (P-S-P) décrit parfaitement les principes qui régissent la moindre décision, politique ou activité de FedEx. FedEx prend soin de son personnel, qui lui offre en retour le service impeccable exigé par les clients, nous assurant ainsi la rentabilité nécessaire pour asseoir notre viabilité future. Le succès de la philosophie People-Service-Profit de notre société tient essentiellement au fait que nous bouclons la boucle, en réinjectant les bénéfices dans nos activités et en investissant dans notre personnel.

Nous devons notre réussite au sein de notre secteur d’activité à nos employés. Au travers de notre philosophie P-S-P, nous avons mis en place un environnement de travail qui encourage les membres de l’équipe à faire preuve d’innovation en vue d’offrir un service de qualité optimale à nos clients. Nous veillons à leur bien-être et attachons beaucoup de prix à leurs contributions à l’entreprise.


Notre culture

Notre culture est importante pour de nombreuses raisons et nous faisons en sorte de l’incarner au travers de nos comportements, de nos actions et de nos activités aux quatre coins du monde. La culture et les valeurs de FedEx constituent la pierre angulaire du succès et de la croissance de notre société depuis qu’elle a vu le jour au début des années 1970. Même si d’autres sociétés copient nos systèmes, notre infrastructure et nos processus, notre culture nous rend unique et constitue bien souvent un élément différenciateur tandis que nous rivalisons avec la concurrence et nous développons sur le marché mondial actuel.