Manager IT


Bedrijf: FedEx Express EU
Opdrachtaanvraag Nummer: RC208460
Atherstone Headquarters
Atherstone, Verenigd Koninkrijk

Geplande wekelijkse uren: 37.5
Werknemer Type: Regular
Boekingsdatum: 09-December-2019
Sluitingsdatum: 31-January-2020
Job Family: FXE-EU: Manager Information Technology (ID)

Positie samenvatting:

Objective and Purpose of the Department – Infrastructure & Business Continuity, International

Infrastructure & Business Continuity (I&BC) International provides secure and reliable technology solutions, operational services and processes to enable business agility in line with our global business partner and customer’s needs.  We promote a collaborative and transparent working environment and are committed to the growth of our team.

I&BC drives the disruption, innovation and adoption of standard processes, technology and governance across all FedEx Express, enabling federated implementation of I&BC services globally.  This is closely aligned with FedEx Services.

I&BC – Transition Departmental Brief

I&BC – Design and Transition operates well defined and optimized global processes that support all strategic and tactical aspects of:
  • Application Security
  • Architecture
  • Non-production environments and tooling
  • Testing
  • Quality Governance
  • Service Management
  • DevSecOps enablement
  • Innovation
  • Alerting and monitoring
  • IT asset management

Our practices are combined with the practices of other elements of the Service Value Chain to co-create value. We are fully aligned with the goals of I&BC and an ITIL V4 principals and practice

Strategy & Architecture Team

The primary role of the Strategy and Architecture team is to ensure the IT architecture is compliant with defined enterprise reference architecture standards whilst maintaining a balance between functional value, service quality and systems management requirements to ensure stable, fit for purpose IT services for our customers.
The Strategy & Architecture Team develops and maintains the high-level designs and strategic plans for the logical and technical IT infrastructure architecture covering on-premise solutions as well as hybrid cloud deployments. The team provides technical leadership and consulting across the global IT organisation, from strategic decision making, down to the project planning level. The Strategy and Architecture team will gain organisational commitment for all high-level infrastructure plans and initiate as well as participate in projects to evaluate technologies and services.

Manager IT – Strategy & Architecture

The role of manager of the Strategy and Architecture team must act primarily as an enabler to allow the SME’s within the team to fulfil the brief above as well as providing the required strategic guidance and direction to ensure the teams output is aligned to the departmental as well as corporations strategic objectives.
Key skills and strong experience are required in the following areas:

Technology - IT Infrastructure technologies covering storage and compute platforms, networking and connectivity as well as security. Specific technology areas to cover
Storage and data management technologies and capabilities on physical and virtual storage solutions as well as software defined solutions
Virtualisation solutions managing virtual machines hosting enterprise workload
Hyper-converged technology platforms
Network and communications services such as WAN, LAN technologies in both physical as well as software defined solutions
Cloud based technologies and hosting solutions where used in a hybrid or full cloud deployment pattern, utilising IaaS, PaaS and SaaS services
Cloud development and management processes, designing for and utilising CICD pipeline deployment technologies as well as automation driven management and alerting practices to ensure consistency in quality and deliverables as well as increasing speed to value for our customers

Architecture - Architectural practices and methodologies to help shape organisation strategies and ensure that short and mid term projects are in alignment

Communications - Extensive senior stake holder management and communication / presentation abilities to achieve buy in and approval for strategic projects and initiatives across all levels and regions of the global organisation

Service – Experience of working with large IT managed service providers to deliver IT services to the organisation, ensuring proposals and designs from the providers meet key business functional and non-functional needs and align to the enterprise strategy

Business – Relate IT objectives and strategies to business needs to ensure value propositions are of direct benefit to the organisation whilst keeping the focus on increasing speed to value and maintaining quality

Fixed Competencies

The successful candidate will be able to achieve results through creating the framework which engages and inspires their team, demonstrating strong capabilities in strategic planning and process development and optimisation and integrating these processes into the wider IT operating model
Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities
Advises on the available standards, methods, tools and applications across the spectrum of technologies mentioned above and can make appropriate strategic  choices when selecting new products or services. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Assesses and evaluates risk. Communicates effectively, both formally and informally. Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives. Understands the relevance of own area of responsibility/specialism to the enterprise. Takes customer requirements into account when making proposals. Takes initiative to keep own skills as well as that of the team up to date. Mentors colleagues. Maintains an awareness of developments in the industry.
Analyses requirements and advises on scope and options for continuous operational improvement. Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder.

FedEx hecht het grootste belang aan zijn filosofie waarin mensen op de eerste plaats komen. Als werkgever met een gelijkekansenbeleid zijn we toegewijd aan een divers en inclusief personeelsbestand waarin we iedereen groeimogelijkheden bieden

Ons bedrijf

FedEx Express is een van 's werelds grootste express transportbedrijven en werd herhaaldelijk door het tijdschrift ‘Fortune’ geselecteerd als een van de 10 meest bewonderde bedrijven ter wereld. FedEx levert zijn klanten dagelijks transport- en bedrijfsoplossingen in meer dan 220 landen en gebieden over de hele wereld. We kunnen dit wereldwijde netwerk bedienen dankzij ons uitstekende team van FedEx-teamleden, die de taak hebben om elke FedEx-ervaring gedenkwaardig te maken.

Onze filosofie

De People-Service-Profit-filosofie (PSP) beschrijft de principes die van toepassing zijn op elke beslissing, elk beleid of elke activiteit van FedEx. FedEx draagt zorg voor onze mensen; zij leveren op hun beurt de onberispelijke service die onze klanten verwachten, die ons dan weer voorzien van de nodige financiële middelen om onze toekomst veilig te stellen. We benutten de People-Service-Profit-filosofie als een positieve factor voor het bedrijf door de cirkel te sluiten en onze winsten terug te geven aan het bedrijf en te investeren in onze mensen.

We hebben ons succes in de branche te danken aan onze mensen. Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten. Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf.

Onze cultuur

We hebben ons succes in de branche te danken aan onze mensen. Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten. Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf.