Communications Internship

Job Description

Company: FedEx Express EU
Job Requisition Number: RC195813
Scorpius 2-28
Hoofddorp, Netherlands

Time Type: Full Time
Scheduled weekly Hours: 40
Worker Type: Regular
Posting Date: 14-January-2020
Closing Date: 29-February-2020
Job Family: FXE-EU: Intern (ID)

Position Summary:

TNT and FedEx officially joined forces on 25 May 2016; we’re starting our new future together. In our new FedEx International Centre, we are offering an amazing opportunity to become part of the Customer Experience Strategy & Program team. The purpose of Strategy & Programs is to develop and cascade the Customer Experience Vision and Strategy. As a Communications Intern, will support on the following activities:

  • Support in planning and execution of departmental events such as Town Halls, Conferences, etc
  • Generate and edit content and articles for key internal communications channels
  • Support in the roll-out of the Knowledge Management System in Europe
  • Prepare and review presentations for Customer Experience Strategy
  • Prepare and analyse Communication feedback surveys for key events
  • Content development and management for the global intranet site
  • Participate in the development of the team’s communication plan

Your profile:
·         A fulltime student status working on Communications, Business, Marketing study (or similar) with some prior office experience
·         Still enrolled in a Dutch school
·         Excellent Power Point skills
·         Experience with graphic design tools
·         Knowledge with intranet applications (CQ5, SharePoint)
·         Proactive, well-organized and hands-on, with a strong willingness to learn
·         Creative thinker with the ability to come up with improvement ideas
·         Strong interpersonal and social skills
·         Ability to understand different stakeholders’ groups and formulate an approach strategy
·         Good command of written and spoken English

Employment conditions
What we offer:
·         A challenging internship (working assignment) for a period of 6 months
·         Independent position with responsibilities
·         Flexible working hours
·         Division: FedEx International Centre - Hoofddorp
·         Department: Customer Experience (CE)
·         Position type: Fulltime – Internship
·         Start date: February 2020
·         Duration: Minimal 6 months

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.