Candidate Support Center
Whether you need assistance resetting your password or searching for a job, we can help. Read through the following answers on popular topics to set yourself up for success.
Yes, if you forgot your password, you can easily reset it. When you find the job you’d like to apply to, click the Apply button. You'll be directed to the Login page, where you'll see a link for "Forgot your password?". Click that link, enter your email address, and then check your email for directions to reset your password.
No, you don't need to login to review jobs on our career. A login is always required when applying for jobs on a career site.
No, you must have your own online profile in the system to complete a job application.
You can submit your information in a few different ways.
- Uploading your resume (through your computer or through a cloud storage site like Google Drive or Dropbox), which allows the career site to parse your resume and fill in appropriate fields.
- Filling out an online form, which allows you to enter your information into each field manually.
Search for the job you were applying to. If it is still on our career site that means we are still accepting applications for it. If the job is still on our career site, click the Apply button and login with the credentials you previously created to resume applying.
For successful parsing of your resume, it is recommended that you put your name and contact information within the body of your resume (rather than within the header or footer of the document). Additionally, it is not recommended to put important text within tables, text boxes/shapes, images, or annotations.
Yes, you can submit your resume for general consideration without applying to a specific position. This places your resume into our recruiting system. To do so, please visit our Talent Network page at careers.fedex.com/express/talentcommunity.
There are various ways to search for a job on the career site:
- Keyword search: A keyword search is used primarily for searching the title and description of a job.
- Advanced search: Additional filters are available to allow you to narrow down your search even further. You can use any or all of these filters:
- If you choose to use more than one filter, your results will meet all of the criteria selected.
Many email providers have increasingly stringent spam filters that can trap legitimate emails. This often includes emails sent automatically, such as job application confirmations or company newsletters; it can also include emails sent to you personally, such as interview invitations.
If you notice that emails from us are going to your spam folder, you may need to adjust your spam filters.
The terminology and steps to take these actions will depend on your email provider, but the idea is generally the same—you need to find the email in your spam folder and indicate that either the message or its sender is not spam.
Here are a few links to help you prevent and manage spam from some of the most common email providers:
Gmail: Mark or unmark Spam in Gmail
Yahoo: Manage spam and mailing lists in Yahoo Mail
Microsoft Outlook: Manage and organize: Clean up Inbox
AOL: AOL Mail: Spam and Privacy
iCloud: iCloud: Manage junk mail
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