Part Time Customer Service

Job Description

Company: FedEx Express Canada
Job Title: Part Time Customer Service
Job Requisition Number: RC210198
Job Family: FXE-CAN: Ops Customer Service
Time Type: Part Time
Worker Sub-Type: Regular
Language: English
Locations:
1855 17th Street East
Owen Sound, Ontario N4K5P1
Canada

If we’re going to work together, let us first introduce ourselves – because we are proud of our team at FedEx Express Canada. You know us as a global transportation company – and we’ve shipped some pretty interesting things over the years like part of the ship’s hull of the Titanic, a windmill, race cars, a helicopter, the shark from Jaws and a lot of panda bears who get their own chartered airplane!
 
You may not know that across the globe, FedEx is the backbone of the e-commerce economy. In fact, we were the initial industry disruptor in 1973 and we continue to build on that innovation every day by expanding our network to move goods in Canada and around the world. Our Canadian team is also proud to be a 2017 Aon “Best Employer in Canada” recipient and we celebrate being recognized as an organization that has a dynamic culture and a dedicated, long-tenured work environment.
 
Sounds like a great place to work – right?

So if you are interested, take a look below for a snapshot of the Owen Sound PPT CSR Station Rep. position. 
 
Here’s a snapshot of the role:
 
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment.
As a result, FedEx Express Canada has consistently been ranked in the top 50 Best (Platinum) Employers in Canada survey by Aon Hewitt and also placed amongst the 20 most respected brands in Canada.

Required Knowledge, Skills and Abilities:
  • High school diploma/equivalent. College diploma preferred
  • Knowledge of Canadian Customs regulations is preferred
  • Knowledge of FedEx Express and Ground products and services preferred
  • Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
  • Must be able to complete and achieve minimum thresholds on any mandatory testing and training
  • Must be able to operate in a PC windows environment
  • In the province of Quebec, must be bilingual (French and English)

ADDRESS:
  • 1855 17th Street East, Owen Sound, ON N4K5P1

HOURS DETAILS:
  • Monday to Friday, from 3:00PM to 7:30PM

WAGE:
  • $16.98
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DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered