Customs Associate I

Job Description

Auto req ID: 222503BR
Position Title: Customs Associate I
Position Type: Full Time
Employee Type: Nonexempt

Job Summary

Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.

Essential Functions

Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker) Researches CBSA tracers and responds with clearance information Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP) Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes),clear shipments and close entries Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process

Minimum Education

High school diploma; Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred

Minimum Experience

No experience required, administrative experience in cross-border transportation and/or customs preferred

Required Skills, Abilities and / or Licensure

Proficiency in Microsoft Word & Excel and Internet Explorer Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations Excellent organizational skills and strong attention to detail Good customer service skills

Address: 6849 72nd St
City: Delta
State: British Columbia
Zip Code: V4G 1M5
Domicile Location: Q6227
EEO Statement: FedEx Ground is an equal opportunity employer

Search Engine Description

Customer Service
Warehouse & Distribution