Advisor-Field Operations

Job Description

Job ID: 431213BR
Address Line 1: 16114 Transportation Circle
City: Hagerstown
State: Maryland
Zip Code: 21740
Position Status: Full-Time
Grade: 10

Job Description

Provide leadership and direction on special projects, processes and practices to improve the safety, quality and profitability of district operations. Support the Service Centers goal of moving all shipments on time and damage free in a safe environment. Plan, organize and coordinate various initiatives and provide guidance through the application of process management, QDM principles and analytical techniques.

1. Provide support to district and regional leadership on special projects and activities aimed at improving efficiencies, safety, quality and operational results
2. Identify trends and improvement opportunities developing and implementing continuous improvement in all processes
3. Provide leadership to Service Centers working tactically with employees to meet the goal of moving all shipments on time and damage free
4. Develop and implement strategies for continuous improvement utilizing quality practices and QDM methodology
5. Collaborate in the development of processes designed to improve performance in all areas of people, service, and profit
6. Monitor and analyze risk assessments and compliance metrics at the district and service center level
7. Develop and implement corrective action plans and solutions to improve processes and compliance
8. Serve as the point of contact for district leadership regarding operational policy, procedures and processes
9. Facilitate, lead, and monitor QDM efforts in the district to ensure further integration and adoption of QDM methodology at all levels of the organization
10. Comply with all applicable laws/regulations, as well as company policies/procedures
11. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Bachelor’s degree in business, transportation, engineering or other quantitative discipline or equivalent work experience plus three (3) years’ relevant experience in operational leadership
Excellent interpersonal skills with the ability to interact with all levels within the organization
Strong data analysis skills and business solution development skills
Demonstrated ability to create, prepare and present reports
Ability to effectively lead multiple projects at one time and provide direction as needed
Ability to develop and maintain relationships throughout the district
Experience and ability to use Microsoft Office Software, including but not limited to: Word, Excel, PowerPoint and other applicable computer system/programs
Strong communication skills (written, verbal and visual)

Extensive travel

Division Category: All, General, Operations
Company Name: FedEx Freight Inc.