FedEx Careers

Specialist III-Instruct Design

Memphis, Tennessee
Administrative All General

Job Description

Requisition ID: 25892-342456
Job ID: 431589BR
Address Line 1: 1715 Aaron Brenner Dr
City: Memphis
State: Tennessee
Zip Code: 38120
Position Status: Full-Time
Grade: 11

Job Description

Responsible for designing, deploying and evaluating a comprehensive instructional design model to support the modernization of FedEx training and the establishment of a corporate university model. This position will have broad responsibility across functional and department lines to ensure consistency and validation of all education assets.

1. Design, develop, coordinate, and implement a broad range of learning assets and experiences that support employee development and drive business outcomes
2. Continually review training assets and experiences to evaluate accuracy and impact
3. Monitor and analyze effects of Learning & Development (L&D) programs, making necessary changes to current processes to ensure quality standards
4. Direct and oversee the design, development, delivery, and evaluation of L&D resources and strategies
5. Consult with management regarding organizational effectiveness and development matters to positively impact culture and strategic initiatives
6. Ensure collaboration between project management staff, subject matter experts and field personnel
7. Maintain up-to-date knowledge of adult learning and instructional design principles
8. Collaborate with L&D team to develop a consistent measurement and evaluation methodology
9. Communicate L&D value and drive customer engagement through effective marketing
10. Comply with all applicable laws/regulations, as well as company policies/procedures
11. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

• Bachelor’s Degree or equivalent work experience plus five (5) years education, training or instructional design experience in which preferably two (2) of those years includes education evaluation and testing practices experience
• Professional certification, preferred
• Knowledge of project management techniques and processes
• Knowledge of company policies / procedures, and education delivery options, including technical programs that support learning, preferred
• Experience with adult learning principals
• Must be able to work with employees and management across all levels
• Computer navigation proficiency and ability to quickly learn system applications, provided appropriate resources
• Excellent creative thinking, problem solving, time management, organizational and interpersonal skills
• Experience and ability to use Microsoft Office Software, including but not limited to; Word, Excel, and Outlook
• Creative and business writing skills to support documentation, manual design, computer based education storyboarding, video scripting, and other learning and development resources
• Strong verbal and written communication skills
• Ability to work independently and as a team member

• Must be able to travel
• Must be able to work a flexible schedule as hours may vary based on operational need

Division Category: Administrative, All, General
Company Name: FedEx Freight Inc.