FedEx Careers

Sr Analyst-Sys & Perf Support

Harrison, Arkansas
Administrative


Job Description

Requisition ID: 25892-345122
Job ID: 432138BR
Address Line 1: 2200 Forward Drive
City: Harrison
State: Arkansas
Zip Code: 72602-0840
Position Status: Full-Time
Grade: 10

Job Description

POSITION OVERVIEW:
Responsible for designing, development, testing, deployment and maintenance of data analysis applications within the FedEx Freight segment through accurate and timely data acquisition and analysis; Develop analytical reporting/application(s) to facilitate performance improvement and assist leadership in data driven, fact based decision making


ESSENTIAL JOB DUTIES/RESPONSIBILITES:
1. Assess business data application request to determine best technology solution and assist peers in advising business partners
2. Work closely with functional departments and Operations to design and update reports compliant with requirements of the requestor
3. Document, perform testing and identify application flaws through development process
4. Participate in design and code reviews
5. Perform maintenance, application loads, and troubleshooting, as needed
6. Support Strategic Planning & Support functions including Customer Support, Program Management and Service Assurance by analyzing data and reporting results to improve customer experience and operational efficiencies
7. Perform research and analysis through the use of data acquisition, statistical modeling techniques, and system development
8. Identify and develop solutions that support improved business performance (e.g. SQL, C#, Crystal Reports, Web Applications, Spotfire, Informatica, or related programming/tool platform)
9. Design database business logic, user interface, and maintenance plan for all approved and executed technology projects
10. Develop and analyze statistical reports and identify trends to assist in the identification of opportunities to improve performance using SQL, SAS, Crystal Reports, Minitab, or other related programming/tool platform
11. Build and maintain solid relationships with management and business process owners throughout FedEx Freight and FedEx organization
12. Comply with all applicable laws/regulations, as well as company policies/procedures
13. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.


QUALIFICATIONS:
• Bachelor’s Degree in Computer Science, Statistics, Mathematics or other quantitative discipline or equivalent work experience plus three (3) years’ experience in data analysis, data acquisition, or data reporting, preferably in transportation
• Advanced working knowledge of relational database and data acquisition systems such as Structured Query Language (SQL), SQL Server Reporting, Oracle, Statistical Analysis Systems (SAS), DB2, Terradata, Business Objects, Minitab or other related tools/programming platforms etc.
• Advanced knowledge of C# Language, CSS, JQuery, HTML, JavaScript, etc.
• Advanced knowledge of data driven web based application development
• Knowledge of cross functional departmental processes preferred
• Advanced analytical and problem solving skills
• Ability to lead projects
• Ability to learn new programming languages and tools based on self-study
• Strong organizational, time management, interpersonal skills with ability to effectively multi-task
• Comprehensive computer skills using Excel, Word, PowerPoint, Business Objects
• Comprehensive presentation, verbal and written communication skills


WORKING CONDITIONS:

• Must be able to travel

Division Category: Administrative
Company Name: FedEx Freight Inc.