Sr Communications Specialist

Job Description

Job ID: 438532BR
Address Line 1: 1715 Aaron Brenner Dr
City: Memphis
State: Tennessee
Zip Code: 38120
Position Status: Full-Time
Grade: 9

Job Description

POSITION OVERVIEW:
Develop and implement internal and/or external communications strategies that increase brand awareness among multiple audiences as well as employee engagement.



ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Compose, adapt, and share multiple internal and external-facing narratives; influence executive tone of voice in written and oral communications across internal and external channels
2. Present communications plans, execute strategies and tactics and report performance results to senior level leadership and other departments
3. Research and identify communications opportunities and determine appropriate strategies and solutions
4. Consult with subject matter experts (SMEs) across the company to identify key messages and align communications plans with various initiatives
5. Proofread, edit and ensure communications are approved at all levels prior to execution
6. Identify and track communications success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
7. Comply with all applicable laws/regulations, as well as company policies/procedures
8. Perform other duties as required


Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.



QUALIFICATIONS:
• Bachelor’s Degree or equivalent work experience in Communications, Public Relations, Marketing, Journalism, English or related field plus four (4) years’ agency/in house public relations or communications experience; experience in a corporate environment preferred
• Communications planning and communications project management experience
• Relationship management experience with external agencies, vendors, clients or business partners preferred
• Excellent organizational, creative and human relations skills
• Proven communicator with excellent written and verbal communication skills
• Comprehensive knowledge of Microsoft Word and PowerPoint
• Working knowledge of SharePoint, intranet and major social media platforms (e.g. Facebook, Twitter, Instagram, etc.) preferred
• Ability to maintain a high degree of confidentiality and discretion
• Corporate event planning experience preferred
• Ability to work independently and as a team member
• Depending on internal or external communications focus, other knowledge, skills and experience may be required



WORKING CONDITIONS:
• Must be able to travel occasionally
• Hours may vary due to operational need

Division Category: All, Communications, General, Human Resources
Company Name: FedEx Freight Inc.