FedEx Careers

Education Instructor - Corporate Trainer

Uniontown, OH
Learning & Development


Job Description

Requisition ID: 25894-344440
Job ID: 700527BR
Division Category: Learning & Development
Position Type: Full-Time
Address Line 1: 1475 Boettler Road
City: Uniontown
State: OH
Country: United States
Zip Code: 44685
Remote Based: No
Position Overview:

Educational Instructor

Job Summary

· The Education Instructor (EI) has specialized expertise in the design, development and delivery of instruction as well as learning technologies. An EI uses instructional design methodologies to align and integrate learning and development solutions into daily work and strategic projects, initiatives and deliverables.

· The primary job roles include curriculum designer, instructor, learning professional, learning systems administrator and project lead.

· The job position uses a variety of education concepts and methods to make instruction and development appropriate for the audience including data gathering and analysis, process improvement, adult learning styles, feedback and coaching models, tutoring, classroom management and standard operating procedures. The EI also applies the appropriate learning technologies including learning management system, digital signage, e-learning, design and collaboration software.

· You will uphold the Purple Promise by making every customer experience outstanding. Your efforts and customer-focused mindset will have a positive impact on customer satisfaction and, ultimately, the profitability of our company.

Job Duties and Responsibilities

1. Uses instructional system design methodologies (ISD) including Analysis, Design, Development, Implementation, and Evaluation (ADDIE) with strong project management skills to diagnose, develop, deliver and evaluate curricula development and instruction.

2. Demonstrates instruction delivery skills and content expertise in classroom settings, facilitates learning, assesses to ensure learning has occurred and manages the learning environment.

3. Assesses learning progress, handles and/or escalates technical, behavioral issues, provides one-on-one feedback, creates learner knowledge action plans (LKA) and communicates to the appropriate person(s).

4. Uses a variety of methods and media to present, deliver and track instruction including digital signage, design software, e-learning modules, learning management system, SharePoint sites, and collaboration software.

5. Writes and develops technical manuals, job aides, checklists, video and podcasts scripts, on-line modules, qualification programs, and other education resources and tools.

6. Coordinates scheduling instruction and learning resources distribution by working with department leaders, business work groups and team members.

7. Leads and participates in the train-the-trainer process to become qualified in instruction content, presentation and delivery.

Education and Job Related Experience

A high school diploma is required for this position. An Associate’s or Bachelor’s degree are preferred. Other experience with training in adult education and curriculum development is also preferred

2-5 year’s experience in FedEx Operation Systems, familiarity with ASTD, and adult technical education experience are required.

Additional Job Elements

Computer skills

1. Keyboarding--Required

2. Microsoft Word—Required

3. PowerPoint—Required

4. Excel—Preferred

5. Adobe Professional—Preferred

6. Quark—Preferred

7. Visio—Preferred

8. Captivate—Preferred

FedEx Custom Critical is a multiple NorthCoast 99 award recipient, which recognizes the top employers on Northeast Ohio! We offer attractive compensation, benefits, and team member development.



Northeast Ohio - A Great Place to Live and Work!

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EEO Statement: FedEx Custom Critical is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans, and Disabled.

If you have a disability and/or you need assistance in order to apply for a position, please call (877) 314-5191.