Operations Office Supervisor

Description de l'emploi

RFE – Équipe: 601302BR
Plein/partiel: Full Time
Catégorie de division: Administrative
Ville: Dorval
Province: Quebec
Pays: Canada
Code Postal: H9P 2R9
Poste fractionné?: No

Description de poste

GENERAL PURPOSE
Responsible for the administration needs of the Operations office, controlling costs and producing quality service for internal and external customers.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES
• Lead, educate and develop company employees
• Provide education and monitor employees’ performance.
• Maintain and monitor phone and computer systems to ensure standards are maintained
• Monitor and analyze all opportunities to cut costs and improve efficiencies
• Assist customers with rate quotes, claim information and setting appointments
• Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
• Conduct pre-shift meetings
• Implement company policy

BASIC QUALIFICATIONS
• Post-Secondary education preferred


OTHER QUALIFICATIONS
• Thorough understanding of the transportation industry
• Good communication skills (written and verbal)
• Excellent computer skills (Excel, Word, Outlook)
• Proven leadership skills
• Good interpersonal skills as well as organization skills

DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Heures du quart de: 15:30