FedEx Careers

Manager, Regulatory

East Point, Georgia; East Boston, Massachusetts; Buffalo, New York; Romulus, Michigan; Memphis, Tennessee; Champlain, New York; Auburn, Washington; Gardena, California; Gardena, California

Job Description

Requisition ID: POSTING-3-100914
Company: FedEx Trade Networks
Job Title: Manager, Regulatory
Job Requisition Number: RC116677
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
3700 N. Commerce Drive
East Point, Georgia 30344
United States

Additional Locations:
480 William F Mc Clellan Hwy
East Boston, Massachusetts 02128
United States

128 Dearborn St
Buffalo, New York 14207
United States

11101 Metro Airport Center Dr
Romulus, Michigan 48174
United States

6055 Primacy Parkway
Memphis, Tennessee 38119
United States

205 W Service Rd
Champlain, New York 12919
United States

2820 B Street Nw
Auburn, Washington 98001
United States

18115 S Main St
Gardena, California 90248
United States

17210 S Main St
Gardena, California 90248
United States

Posting Date: 2018-12-06
Job Posting End Date: 2018-12-17

Comprehensive management of regulatory departments with specific responsibilities for drawback, import, export or any combination thereof.

Responsible for staffing activities, including candidate selection, coaching, counseling, sponsoring & implementing individual development plans. Responsible for budget management including expense control and revenue generation for assigned cost/revenue center. Directs activities of regulatory departments. Includes determining best use of resources (personnel, facilities, equipment, cash) based on business requirements, purple promise and p-s-p management philosophy. May have employees in locations other than own. Protects company cash through management of resolution of discrepancies as they pertain to monies paid to customs, invoice dispute resolution, recovery of overpayments of duties. Must operate within service quality indicators, regulatory requirements or both for these activities. Facilitates process improvement and documentation of same in compliance with established corporate guidelines and government agencies regulations. Provides service to internal and external clients for more complex and sensitive regulatory and customer service requirements. Provides recommendations and guidance regarding complex technical application to daily operations and support groups in the areas of import, export, drawback and transportation. Models the way through professionalism, accountability, ownership and execution as appropriate for internal and external customer guidance. Responsible for handling and resolution of more complex or serious issues as they pertain to entry, liquidated damages, penalties, formal protests, licensing, export examinations and large scale customer requirements. Participates in customer and prospect meetings for purposes of business expansion, business retention and relationship development. Participates in government and industry organizations and committees at a local and/or regional level for further development of new processes. Develops and maintains relationships with government agencies in ports of department coverage, demonstrating the commitment of the company to the highest degree of compliance.

Bachelor's degree/equivalent experience preferably in business field. Five (5) years operational experience with imports or with a broker. Working knowledge of harmonized tariff system, customs regulations and other government resources and publications. Excellent written and verbal communications skills, including presentations and public speaking. Demonstrated leadership or management experience. High proficiency with Microsoft Office desktop applications. Custom broker's license strongly preferred. Certified export specialist credential as issued by ncbfaa strongly preferred. Working knowledge of cbp/abi, drawback entry or forwarding activities desired.

Schedule: Monday - Friday,  8 a.m. - 5 p.m.
Grade: 18

FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

FedEx Trade Networks, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Trade Networks, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English ( and Spanish ( before proceeding with your job application. Click here to read the Right to Work Notice available in English ( and Spanish ( Additional information about the E-Verify program can also be found at

Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Trade Networks Legal Department.

Import Notice to All Applicants: FedEx Trade Networks Transport and Brokerage, Inc. is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FTN will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Trade Networks will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.