E-Commerce Worldwide Account Manager

Job Description

Company: FedEx Logistics
Job Title: E-Commerce Worldwide Account Manager
Job Requisition Number: RC159777
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
8500 Osage Ave
Los Angeles, California 90045
United States

Additional Locations:
16399 W Bernardo Dr
San Diego, California 92127
United States

Posting Date: 2019-06-07
Job Posting End Date: 2019-06-14

As an E-Commerce Worldwide Account Manager, you will be responsible for selling cross border technology and solutions in the e-commerce space. Worldwide Account Managers will lead the technology sales process through consultative selling to include: identifying opportunities, working directly with FedEx field sales, designing strategies, pricing and proposals. Target e-commerce retailers will include merchants of all sizes with a focus on "internet retailers top 1000” or other large volume opportunities that are identified within the organization.


Job Duties and Responsibilities:
With little or no direction, this position must attain and/or exceed designated closing objectives for new customers.  Researches, locates, defines and targets key business prospects. Manages and maintains a portfolio of target client accounts. Develops and implements national sales account strategies to meet financial objectives. Acts as key internal stakeholder for product management initiatives vital to FedEx’s long-term growth. Works with some of FedEx Cross Borders highest profile retail clients to drive international e-commerce sales and launch key marketing and e-commerce initiatives. Builds relationships and identifies the prospects' needs for the products or services. Utilizes a consultative selling approach to emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities. Contacts prospective customers by cold calling, client visits, networking and customer appointments. Participates in customer interactions, demos, and calls virtually or in person. Negotiates and estimates sales and prices, including contracts and volume. Secures major new business and helps support existing strategic accounts. Provides market information such as current trends, sales techniques, and application of products in various markets. Tracks activity, prepares and maintains records for sales leads and account status within the customer relationship management system to document interactions. Develops internal relationships with field reps and their international counterparts to garnish lead generation opportunities. Coordinates and attends events and outreach, tracking marketing campaigns and evaluating sales success.

Bachelor's degree/equivalent. Five (5) years previous sales experience with a minimum of two (2) years selling to large businesses or selling to the "c" level required. E-commerce experience and a firm understanding of API technology is preferred. Must possess understanding of global transportation procedures. Must have excellent listening, communication, and presentation skills in order to offer solutions that fit customer needs. Must be a self-starter and self-motivated to accomplish sales goals and objectives. Must have very good organizational and time management skills.  Must be proficient in Microsoft Office (PowerPoint, excel, word). Extensive travel required.


FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Logistics, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov.


Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Logistics Legal Department.

Import Notice to All Applicants: FedEx Logistics is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.