Customer Solution Specialist - Associate/Customer Solution Specialist/Customer Solution Specialist-Senior

Job Description

Company: FedEx Express APAC
Job Title: Customer Solution Specialist - Associate/Customer Solution Specialist/Customer Solution Specialist-Senior
Job Requisition Number: RC164552
Chengdu, Sichuan China

Yubei District, Chongqing China

Job Category: Information Technology
Time Type: Full Time
Job Type: Regular

To lead, prospect, sell, implemet and provide training on transaction interfaces (EDI, networking platforms) to internal and external customers; to retain customers and increase automated volume and revenues through selling the stand-alone and integrated transportaion applications. To train, retrain and assist in account penetration strategies in the FedEx customer base within an assigned area and support customers with the objective to maximize automated cutsomer base and generate revenue for FedEx.

Education: Bachelor's degree or equivalent in related discipline. Experience: Four (4) years related professional experience in computer science, sales or face to face cusomer contact experience.

The Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World’s Most Admired Companies by "Fortune" magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.