Job Requisition Number: RC171815
Al. Aleja Pokoju 5
Time Type: Full Time
Scheduled weekly Hours: 40
Worker Type: Regular
Posting Date: 08-August-2019
Closing Date: 30-September-2019
Job Family: FXE-EU: Marketing Coordinator
Coordinator will work with teams scattered across the entire region and will be physically located in the Krakow office, where part of the CEEU & Nordics teams is located, and will be asked to work remotely with the remaining team members located in other countries.
Administration: manage contract approval process; coordinate and follow up a variety of administrative tasks including vendor accounting and set up; translation of EU marketing programs into local languages; admin. support to Regional Marketing Managers
Expense control: report CEEU & Nordics marketing budget spent; ensure accurate processing of invoices to correct cost center; preparing accruals with Finance team; create Purchase Orders and manager invoice approval etc.
Marketing day-to-day: Intranet and fedex.com updates, (customer/ prospect) contest management, event support, incentives ordering, updating standard marketing/ media materials such as facts sheet, crisis manuals, biographies etc.
Reporting : assists manager and team to extract customer data from marketing database; set up marketing campaigns in the system.
Database management : ensures databases and various information systems are updated and complete in order to ensure information availability.
Handling of customer enquiries : handles internal and external customer enquiries on marketing programs and directs other enquiries and/or complaints to the appropriate departments within FedEx to ensure resolution within the earliest possible timeframe in order to achieve superior customer experience.
Qualifications:Language: English: Reading, Speaking, Writing
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.