Senior Manager, Air Operations


公司: FedEx Logistics APAC
Job Title: Senior Manager, Air Operations
职位申请 ID: RC196635
Unit 801, Metroplaza Tower 1
Kwai Fong, 中国香港

职位类型: Regular
职位系列: FTN: Operations Management

• Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability. • To implement risk management plan. • To apply multimodal transportation concept and knowledge. • To work out process improvement and cope with market competition. • To act as Airfreight Head and leading a full range airfreight team • Periodical placement in South China offices is required upon assignment


  • Selects, trains, develop, motivate and monitor performance of direct reports, and develop a succession plan in order to achieve functional & departmental objectives.
  • Set strategy at area of control, create short term & long term plans for operational needs.
  • Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
  • Provide direction & support for resolution of complex customer issues, establish & execute service contracts, review customers’ feedback & initiate improvement measures.
  • Plan, review, analyze & negotiate vendor/supplier contracts & costing in order to achieve business revenues & meet departmental & corporate goals.
  • Review productivity reports, operational data & performance trends; identify, design, recommend & drive the implementation of leadership, service, technology and/or cost-saving improvements.
  • Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results; assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
  • Prepare & submit annual budget to top management; control, monitor & report results on a regular basis.
  • Ensures compliance with system allocation policy and process to meet sales and operational service requirements.


44 working hours per week (Monday to Friday)

  • Bachelor’s degree or equivalent.

Experience & knowledge:
  • Fifteen (15) years professional experience in transportation service or air cargo industry.
  • Five (5) years relevant management / supervisory experience.
  • Project management & resource planning experience.
  • Extensive Industry network and Practical Operational knowledge are expected
  • Fluent in English, Mandarin and local languages.

  • Visionary leadership, human relations and communication skills.
  • Problem-solving & decision-making
  • People management & motivation
  • Strong team player


FedEx Logistics 提供全球范围内的电子商务、货运代理、进出口服务。通过提供综合国际海运和空运代理、地面运输和分拨、报关代理、贸易和报关咨询服务,以及先进的电子商务和贸易便利化解决方案,我们帮助各种规模的客户解决全球运输货物的复杂问题。


员工 - 服务 - 利润。我们在意我们的员工,所以员工能够提供完美的服务给我们的顾客,由此顾客给予联邦快递足以成长的利润。我们在同业中的成功源自于员工。透过员工 - 服务 - 利润的哲学,我们拥有鼓励员工创新的工作环境,以提供顾客尽所能最高质量的服务。





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