BT771: Mgr IT

Job Description

Company: FedEx Logistics
Job Title: BT771: Mgr IT
Job Requisition Number: RC197513
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
128 Dearborn St
Buffalo, New York 14207
United States

Posting Date: 2019-09-30
Job Posting End Date: 2019-10-25

To manage information technology staff to oversee responsibilities, including but not limited to: technical support, application development, and related it services in the FedEx Trade Networks regions.

Selects, trains, develops, and motivates staff. Manages information technology staff by consulting with customers, vendors, business community associates and management to deliver systems and services that meet company needs and standards. Ensures availability of information technology systems and applications including consistent quality/security of operations in the FTN regions. Ensures the performance, support ability, and continuance of these systems and technologies by establishing procedures and documentation as directed by policies and procedures. Assists in the development of departmental policy and procedural documentation as related to each region. Reviews current automated and procedural methods, initiates action to correct inefficiencies. Interacts closely with regional management. Maintains optimal systems' stability and performance by monitoring hardware, software, and effecting the necessary configuration modifications in accordance with acceptable standards, company and departmental procedures and policies. Contributes to the overall efficiency of the department by participating in other technical support activities including development & maintenance of reference and project documentation. Assures the implementation of corporate security policies by following procedures and policies and adhering to security standards. Anticipates the effects of proposed or pending modifications and quickly and efficiently resolves immediate problems by applying technically advanced analysis and problem solving techniques specific to the situation. Conducts in-depth analysis and research into the technical makings of the specific computer system product. Uses knowledge, understanding, and applies techniques from technical reference manuals in the technical arena. Develops, communicates, and documents solutions to problems and either singly or jointly executes the solutions. Keeps abreast of technological advancements by proactively and aggressively pursuing educational opportunities that provide awareness and education in "state of the art" technical knowledge.

Bachelor's degree in computer science or other related curriculum or equivalent experience in lieu of degree. Five (5) years of experience in the applicable information technology arena required: development (web, mainframe, e-commerce), system (Unix, windows, zseries, iseries), support (service desk, technical), or quality assurance. Management experience preferred. Must be able to communicate complex technical ideas to is&t mgmt & non-technical users. Advanced computer design and problem resolution required. Ability to manage team in diagnosing very complex hardware and software component failures, research and implement the resolution. Coordinate and upgrade computer systems, in-house and 3rd party applications. Excellent verbal and written communication skills are needed for documentation, proposal preparation, and required interaction with mgmt, other info systems members, vendors, the business community, and FedEx corporate. Must be able to respond to serious information systems problems of service interruption 24 hours a day, seven days a week. ***Experience with monitoring enterprise applications

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Logistics, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English ( and Spanish ( before proceeding with your job application. Click here to read the Right to Work Notice available in English ( and Spanish ( Additional information about the E-Verify program can also be found at

Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Logistics Legal Department.

Import Notice to All Applicants: FedEx Logistics is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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