Job Title: Senior Account Executive
职位申请 ID: RC197254
10/F, Ben Ben Mansion
职位系列: FTN: Sales Sales
• To identify and develop customer relationships and perform an accomplished level of sales responsibilities with the objective to build the customer base, achieve revenue targets and ensure customer satisfaction.
• SALES PROGRAMS AND ACTIVITIES - Identify and develop customer relationships which offer high revenue potential; respond to sales leads and contact customers in a timely manner; present FedEx features of service to customers; recommend and sell appropriate solutions; implement pricing programs in order to achieve revenues targets and to maximize customer satisfaction. To meet individual quarterly targets set by the Regional Management for local business.
• SALES PLANNING & ANALYSIS - Collect and analyze market pricing data; determine individual tactics in order to ensure strong market penetration, account development and yield enhancement.
• QUALITY MANAGEMENT - Collect and provide customer feedback on service for future service enhancement and new product development in order to enhance service standard and to maximize customer satisfaction.
• SALES COMMUNICATIONS - Meet regularly with operations and related departments, both local and overseas, to resolve customer issues in order to enhance customer satisfaction and to ensure that annual revenue goals are achieved.
• COLLABORATION WITHIN GROUP – working closely with sales team in FedEx Express to jointly visit customer and propose solution on logistics need.
• Bachelor’s degree or equivalent.
Experience & knowledge:
• Above 5 years relevant experience in the freight forwarding industry. Familiar with both air freight and ocean freight will be preferred.
• Fluency in English and Mandarin.
• Business knowledge
• Professionalism & Customer orientation.
• Team player.
• Continuous learning, improvement and innovation.
FedEx Logistics 提供全球范围内的电子商务、货运代理、进出口服务。通过提供综合国际海运和空运代理、地面运输和分拨、报关代理、贸易和报关咨询服务，以及先进的电子商务和贸易便利化解决方案，我们帮助各种规模的客户解决全球运输货物的复杂问题。
员工 - 服务 - 利润。我们在意我们的员工，所以员工能够提供完美的服务给我们的顾客，由此顾客给予联邦快递足以成长的利润。我们在同业中的成功源自于员工。透过员工 - 服务 - 利润的哲学，我们拥有鼓励员工创新的工作环境，以提供顾客尽所能最高质量的服务。