SURFACE TRANSPORTATION COORDINATOR

职位描述

公司: FedEx Logistics APAC
Job Title: SURFACE TRANSPORTATION COORDINATOR
职位申请 ID: RC230275
地点:
3700 N. Commerce Drive
East Point, 美国

职位类型: Regular
职位系列: FTN: Operations Professional

To provide internal customers with the highest level of Surface Transportation service and expertise to insure from pick-up to delivery all moves over the road transport with the utmost quality and care


  • Data entry and transpose all FTN shipment data into a Shipment Log
  • Classify commodity rates and complete FTN bills of lading in accordance with the tariffs
  • Able to take commercial invoices, manifest and other nonrelated routing documents and create FTN bills of lading in all relevant FTN systems
  • Dispatch carriers to pick up at CFS, FTN and customer related distribution centers
  • Track and trace over the road events and enter the events into the Surface logs or other related systems such as Galaxy/Duplex and GTD
  • Contact shippers and consignee’s to arrange appointments
  • Manage Surface carriers during transit to ensure they meet delivery expectation and customer SLA’s.
  • Confirm deliveries and retrieve POD’s, this includes recording any exceptions noted on the POD’s and passing on potential claims
  • Return imaging for all FTN systems
  • Audit carrier freight bills and billing statements for accuracy, then dispute any invoices that are incorrect
  • Approve and pass the correct invoices to AP to be paid
  • Update surface log with cost as well as communicate back to the CSR relevant cost changes
  • Create routing guides for Operations and CPD
  • Communicate with internal CSR reps to verify surface shipping needs (are permits required, tarps, special handling, etc.)
  • Work in conjunction with FTN product to ensure strategic use of vendors is utilized properly


  • Knowledge in how to fill out and properly execute on domestic bills of ladings, up to and including understanding the terms and conditions and how they are applied to Surface Transportation
  • Knowledge of retailer appointment methods such as on-line, email and other scheduling methods
  • Hazmat certified and have a high level of understanding on how to route dangerous goods over the road
  • Must have a complete understanding of all 6 modes of Surface transportation (Cartage, Drayage, FTL, LTL, Small Package and Intermodal)
  • Strong communication verbally and well as electronically with all 6 types of Surface transportation in accordance with their modes
  • High level of knowledge on DOT over the road rules and regulations
  • Strong knowledge of North American tariffs, classifications and regulations such as the NMF-100 series and Czarlite tariff.
  • Need to know dimensions and other trucking specifics (single, double axel, knowing what to ask to ensure the correct mode and trucks are applied to shipments)
  • Able to communicate with internal CSR reps to verify surface shipping needs (are permits required, tarps, special handling etc)
  • Firm knowledge of cargo shipment limitation
  • Understand tariff, rules tariff, and other carrier terms and conditions that apply to all modes.
  • Basic level of Excel knowledge
  • Minimum of 2 years of surface transportation and/or trucking industry


我们的企业

FedEx Logistics 提供全球范围内的电子商务、货运代理、进出口服务。通过提供综合国际海运和空运代理、地面运输和分拨、报关代理、贸易和报关咨询服务,以及先进的电子商务和贸易便利化解决方案,我们帮助各种规模的客户解决全球运输货物的复杂问题。

我们的哲学

员工 - 服务 - 利润。我们在意我们的员工,所以员工能够提供完美的服务给我们的顾客,由此顾客给予联邦快递足以成长的利润。我们在同业中的成功源自于员工。透过员工 - 服务 - 利润的哲学,我们拥有鼓励员工创新的工作环境,以提供顾客尽所能最高质量的服务。

我们的文化

我们推崇创新、正直和承诺。我们有许多正式的政策、程序和方案来鼓励我们的员工个人或团队的最佳表现。

我们的使命

我们力求成为同业中,致力于提供顶尖服务和成为领导品牌的最佳企业。

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