SURFACE TRANSPORTATION COORDINATOR

職務內容說明

公司: FedEx Logistics APAC
Job Title: SURFACE TRANSPORTATION COORDINATOR
職務申請 ID: RC230275
地點:
3700 N. Commerce Drive
East Point, 美国

職務類型: Regular
職系: FTN: Operations Professional

To provide internal customers with the highest level of Surface Transportation service and expertise to insure from pick-up to delivery all moves over the road transport with the utmost quality and care


  • Data entry and transpose all FTN shipment data into a Shipment Log
  • Classify commodity rates and complete FTN bills of lading in accordance with the tariffs
  • Able to take commercial invoices, manifest and other nonrelated routing documents and create FTN bills of lading in all relevant FTN systems
  • Dispatch carriers to pick up at CFS, FTN and customer related distribution centers
  • Track and trace over the road events and enter the events into the Surface logs or other related systems such as Galaxy/Duplex and GTD
  • Contact shippers and consignee’s to arrange appointments
  • Manage Surface carriers during transit to ensure they meet delivery expectation and customer SLA’s.
  • Confirm deliveries and retrieve POD’s, this includes recording any exceptions noted on the POD’s and passing on potential claims
  • Return imaging for all FTN systems
  • Audit carrier freight bills and billing statements for accuracy, then dispute any invoices that are incorrect
  • Approve and pass the correct invoices to AP to be paid
  • Update surface log with cost as well as communicate back to the CSR relevant cost changes
  • Create routing guides for Operations and CPD
  • Communicate with internal CSR reps to verify surface shipping needs (are permits required, tarps, special handling, etc.)
  • Work in conjunction with FTN product to ensure strategic use of vendors is utilized properly


  • Knowledge in how to fill out and properly execute on domestic bills of ladings, up to and including understanding the terms and conditions and how they are applied to Surface Transportation
  • Knowledge of retailer appointment methods such as on-line, email and other scheduling methods
  • Hazmat certified and have a high level of understanding on how to route dangerous goods over the road
  • Must have a complete understanding of all 6 modes of Surface transportation (Cartage, Drayage, FTL, LTL, Small Package and Intermodal)
  • Strong communication verbally and well as electronically with all 6 types of Surface transportation in accordance with their modes
  • High level of knowledge on DOT over the road rules and regulations
  • Strong knowledge of North American tariffs, classifications and regulations such as the NMF-100 series and Czarlite tariff.
  • Need to know dimensions and other trucking specifics (single, double axel, knowing what to ask to ensure the correct mode and trucks are applied to shipments)
  • Able to communicate with internal CSR reps to verify surface shipping needs (are permits required, tarps, special handling etc)
  • Firm knowledge of cargo shipment limitation
  • Understand tariff, rules tariff, and other carrier terms and conditions that apply to all modes.
  • Basic level of Excel knowledge
  • Minimum of 2 years of surface transportation and/or trucking industry


我們的企業

FedEx Logistics提供全球範圍內的電子商務、貨運代理、進出口服務。通過提供綜合國際海運和空運代理、地面運輸和派送、報關代理、貿易和報關諮詢服務,以及先進的電子商務和貿易便利化解決方案,我們幫助各種規模的客戶解決全球運輸貨物的複雜問題。

我們的哲學

員工 - 服務 - 利潤。我們在意我們的員工,所以員工能夠提供完美的服務給我們的顧客,由此顧客給予聯邦快遞足以成長的利潤。我們在同業中的成功源自於員工。透過員工 - 服務 - 利潤的哲學,我們擁有鼓勵員工創新的工作環境,以提供顧客盡所能最高質量的服務。

我們的文化

我們推崇創新、正直和承諾。我們有許多正式的政策、程序和方案來鼓勵我們的員工個人或團隊的最佳表現。

我們的使命

我們力求成為同業中,致力於提供頂尖服務和成為領導品牌的最佳企業。

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