BT994: Mgr Gateway Operations

Job Description

Company: FedEx Logistics
Job Title: BT994: Mgr Gateway Operations
Job Requisition Number: RC220837
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
110 Ke ehi Place
Honolulu, Hawaii 96819
United States

Posting Date: 2020-02-13
Job Posting End Date: 2020-02-21

Selects, trains, and develops a staff of 1 to 7 direct reports. Responsible for a staff of 1 to 40 indirect reports. Manages and coordinates activities of employees engaged in gateway operations and drive cost improvement. Supervises and coordinates all aspects of the gateway operations in the united states and the activities of employees engaged in the operation. Develops, implements and monitors compliance with standard gateway operations procedures and provides subject matter expertise to assist FedEx Trade Networks in developing gateway and transportation expertise to meet financial, operational and service quality objectives. Arranges the movement of freight on behalf of the origin or destination service centers. Develops, implements and monitors compliance with standard gateway operations procedures. Conducts meetings to provide employees w/ info regarding division/ops; applies consistent admin of disciplinary procedures. Maintains all required reports/paperwork, payroll, perf reviews, mbo & personal record stats accurately through established paperwork guidelines. Assigns work, sets completion dates, reviews works, & manages perf in accordance w/org policies, procedures, & perf mgmt process. Provides technical product assistance to staff. Ensures cost effectiveness of ops through established control of equipment, utilities, vendors, & supplies. Drives cost through cargo consolidation. Ensures continuous improvement processes to increase efficiencies, reduce waste, & improve performance to our customers. Maintains contact with customers (internal & external) with regard to conditions affecting the service level of area served. Controls movement and activities of all related products to ensure maximum efficiency. Identifies markets to be grown or maintained and develops appropriate business strategies. Ensures compliance with preferred carriers. Establishes service center contact & rapport to maintain awareness of customer business objectives. Interacts with sales team to create opportunity/solutions for new or existing customers. Utilizes customer knowledge to develop additional or new opportunities for defined route. Ensures employees comply with rate and service requirements established by customers. Assists employees in the export department with any questions or situations that arise with airfreight shipments, customer requests, and vendors. Expedites the daily activities of all operation functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of maximizing profitability for the company. Works with contracted carriers to develop a pricing strategy that will provide 80% or better rate for use of their services. Ensures consol building process and mawbs creation process is in line with our gateway operating procedures.

Bachelor's degree/equivalent in business. Five (5) years business experience in freight forwarding, transportations, or airline industry required, including previous experience in managing a gateway operation. Industry-related certification (dangerous goods, iac, or iata) a plus. Proven ability to manage multiple stakeholders. Demonstrated proficiency wtih ms excel, word, and access required. Solid leadership, negotiation, decision-making, and customer service skills, excellent communication and organziational skills. An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered. Expert knowledge of air export gateway operation. Knowledge of us export regulations and tsa. Understanding of airports and world geography. Knowledge of current airfreight pricing structures. Knowledge of airline operating procedures. Understanding of project management and continuous improve methodologies.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Logistics, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English ( and Spanish ( before proceeding with your job application. Click here to read the Right to Work Notice available in English ( and Spanish ( Additional information about the E-Verify program can also be found at

Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Logistics Legal Department.

Import Notice to All Applicants: FedEx Logistics is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.