Senior Operation Clerk, Air
Requisition ID: POSTING-3-70552
Job Title: Senior Operation Clerk, Air
职位申请 ID: RC85194
Unit 801, Metroplaza Tower 1
Kwai Fong, Hong Kong
职位系列: FTN: Operations Support
To plan, organize and control air operation activities, to ensure proper control and compliance in place during various stages including input, movement, process / sort, and output of all the air operation documents, to meet high service quality requirements at minimal cost.
- Consolidation planning, ULD building arrangement;
- To negotiate capacity with airlines and agents;
- Maintains all required reports / paperwork, overtime duties schedule, performance reviews through established paperwork guidelines;
- Act as an coordinator to communicate with customer service team / airlines / overseas offices (internal and external) with regard to service improvement and exceptions handling;
- Dedicate attention on project shipment space and load planning;
- Ensure cost effectiveness of operations through established control of equipment, utilities and supplies;
- Handling Internal Pricing inquiries
- Other duties as assigned to the position.
44 working hours per week (Monday to Friday: 9AM to 6PM; Saturday: 9AM to 1PM. Actual working hour is subjected to business needs).
- F.5/DSE graduate or above of relevant discipline.
Experience & knowledge:
- Five (5) years or above experience in the freight forwarding industry;
- Extensive experience in freight forwarding industry and strong understanding of local compliance requirements;
- Knowledge of operational requirements from customers, agents and sister offices as well as financial processes among them;
- Familiar with workflow of airlines, cargo terminals, cross border trucking services and co-loaders;
- Basic accounting knowledge is required;
- Proficiency in Microsoft Office (Word, Excel and PowerPoint)
- Detailed oriented;
- Strong interpersonal & communications skills;
- Proficiency in English and Chinese, both written and oral;
- Trustful and a team player;
- Able to communicate with overseas office effectively and independently.
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