CN1236:Sr Revenue Ops Agent/CN1235:Revenue Ops Agent II/CN1014:Revenue Ops Agent I

Job Description

Company: FedEx Express APAC
Job Title: CN1236:Sr Revenue Ops Agent/CN1235:Revenue Ops Agent II/CN1014:Revenue Ops Agent I
Job Requisition Number: RC90336
BEIJING, Beijing China

Job Category: Finance
Time Type: Full Time
Job Type: Regular

To handle activities of Customer Invoicing/Cash Application/Credit Collections under minimal supervision, respond to customers inquiries and resolve issues; maintain and update data and information with the objective to ensure timely invoicing, expedite and process customer payments and enhance customer satisfaction.

Education and Qualification: Secondary education (O’Level or Form 5) or equivalent Experience: Three (3) years of related work experience, preferably in a customer-facing environment.

 The Job posting title will include Sr. RO Agent, RO AgentⅡ and RO AgentⅠ.

The Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World’s Most Admired Companies by "Fortune" magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.