FedEx Careers

AT641: Cash App Specialist

Tonawanda, New York

Job Description

Requisition ID: POSTING-3-76276
Company: FedEx Trade Networks
Job Title: AT641: Cash App Specialist
Job Requisition Number: RC90456
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
170 Cooper Ave
Tonawanda, New York 14150
United States

Posting Date: 2018-09-12
Job Posting End Date: 2018-09-24

The purpose of this position is to ensure timely and accurate application of cash receipts, the timely resolution of unapplied cash and overpayments, research account issues and contact clients to obtain information and resolve payment related account issues.

Applies incoming U.S. & International (lac & mea) payments (both live checks and electronic payments) to the proper customer or corporate account to ensure accurate application and recordkeeping as needed. Retrieves remittance information daily from U.S. & International (lac & mea) depository banks and verifies that all funds have been received. Processes adjustments, write off's, recoveries and refunds U.S. & International (lac & mea) to customer accounts as requested by collectors, cbrc's, account management, and other company employees, verifying proper approval. Processes all credit card payments and outgoing treasury wire transfer. Performs all research, applies and refunds for the FedEx express account. Monitors and resolves all misdirected payment for various FedEx OpCo's. Analyzes, researches and reconciles unapplied cash utilizing various systems to ensure the accuracy of the customer's account. Analyzes air portfolio for compliance with abandoned property policy. Provides remittance related detail to internal customers for the purpose of account reconciliation, dispute resolution, collection of outstanding balances and responding to inquiries. Utilizes technical knowledge & systems to research & resolve customer's inquiries regarding application of their funds. Process check by phone requests in the telecheck system. Records payment discrepancies in coda notes when appropriate. Records payment discrepancies in dispute tracking system as required. Analyzes under/overpayments and refers them to operations, collections, or cbrc's for resolution. Assists FTN employees in understanding/analyzing information in coda financial system (i.e.: Browse details and odq). Compiles and forwards remittance information to image department for input into the image system.

High school diploma/GED. One (1) year of cash application experience or one (1) year of FTN experience required. Associate's degree will be considered in lieu of experience. Must have good computer skills and experience with excel. Must be able to perform data entry. Must be detailed oriented and have good analytical skills.

This job is grade 12. 
Monday - Friday.  this can be a little flexible (7:30-4, 8-4:30 or 8:30-5)
Applicants need to supply CV, resume, last signed review (internals only) & any documentation that will support their qualifications (degree diploma, CCS, Custom's Broker license, etc.

FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

FedEx Trade Networks, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Trade Networks, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English ( and Spanish ( before proceeding with your job application. Click here to read the Right to Work Notice available in English ( and Spanish ( Additional information about the E-Verify program can also be found at

Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Trade Networks Legal Department.

Import Notice to All Applicants: FedEx Trade Networks Transport and Brokerage, Inc. is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FTN will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Trade Networks will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.