FedEx Careers

Customer Financial Services Representatives

ANGELES CITY, Philippines

Job Description

Requisition ID: POSTING-3-85808
Company: FedEx Express APAC
Job Title: Customer Financial Services Representatives
Job Requisition Number: RC89767
ANGELES CITY, Philippines

Job Category: General
Time Type: Full Time
Job Type: Regular

Ship to Collect (STC), GCI, Credit & Collections, Disputes, Cash Applications, Billing

Education: Secondary education (O’Level or Form 5) or equivalent Experience: One to two (1-2) year of related work experience, preferably in a customer-facing environment.

  • Involves online and telephone contact with external/internal customers within functional area and completing any related administration.
  • Required Accuracy & Attention to Detail, Microsoft Office & PC Skills, Numerical Skills, Team Working Skills, Written & Verbal Communication Skills

The Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World’s Most Admired Companies by "Fortune" magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.