FedEx Careers

HR Program Advisor

Memphis, Tennessee
Human Resources


Job Description

Requisition ID: POSTING-3-94011
Company: FedEx Trade Networks
Job Title: HR Program Advisor
Job Requisition Number: RC111442
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
6075 Poplar Ave
Memphis, Tennessee 38119
United States

Posting Date: 2018-11-07
Job Posting End Date: 2018-11-15

Develops, plans, communicates, coordinates and implements activities and/or programs to deliver best practice global hr strategies and programs. Ensures maximum efficiency, cost effectiveness, compliance and adherence to overall corporate philosophy, policies, and procedures.


Achieves departmental goals by leading multiple complex programs or projects to ensure all components including computer systems, policies, processes, performance standards, training and others are identified, assigned, completed and implemented across department or division lines. Provides project task assignments, priorities, schedules and activities for program/project team members as required by the size, complexity, and urgency of each program/project. Plans project objectives; ensures communication of plans, progress, and   status to all parties. Manages a comprehensive and efficient process to establish priorities for assigned programs/projects by conducting priority setting sessions and informing all parties of established priorities, ensuring fair and complete consideration of the views of all end users, development support groups and management. Performs analysis and reporting of indicators to assess performance of department processes that measure customer satisfaction and operational efficiencies, making necessary adjustments to the process to      ensure the optimum benefit. Analyzes and predicts the consolidated impact to capacity and performance of the department processes by proposed and/or planned programs/projects and new methodologies. Researches, evaluates, and recommends emerging technologies, new business and management techniques, philosophies and methodologies. Works across departments, and with external agencies and consultants concerning technologies and methodologies for department programs/projects; advises as to whether project development methods will be adequate, complete, and compatible with corporate methodologies. Prepares and presents reports and briefings to various organizations and individuals including executive management and officers and directors of FedEx trade networks. Analyzes          problems, issues and concerns involving policies, processes and performance requirements for programs, determines required corrective action, and performs necessary actions to resolve. Administers medical and military leaves of absence including the temporary return to work program and administration of the return to work program through the coordination of job search activities and extension of job offers in compliance with the employee's medical status. Ensures employees on LOA receive communication regarding corporate policies & benefits requirements related to the LOA program in a timely manner. Assists the local HR representative in engaging in the interactive process when employees request an accommodation consistent with the ADA and any applicable state laws. Coordinates legal review of  accommodation requests. Resolves complex questions, concerns, or problems regarding medical LOA & FMLA cases, including interfacing with internal departments (legal, disability, worker's compensation) and/or external vendors. Ensure compliance with applicable        policies and regulations when processing terminations of employment resulting from failure to return from medical leave of absence. Analyzes metrics, reports, and trends in support of cost savings, process, and operating improvements as well as educates, trains, and       updates management on LOA program and compiles information for litigation/hearings. Ensures appropriate record-keeping and maintenance of electronic case files in the LOA management system. Works with the external vendor to configure the LOA mgmt system to meet our needs. Administers the alcohol & drug-free workplace program (ADFWP) serving as a liaison to the human resource representative team in providing guidance. Secures legal review and approval where necessary.

Bachelor's degree/equivalent in business, human resources or other directly related discipline. Five (5) years professional experience in human resources or project/program management required. Working knowledge of applicable federal, state, and local laws required. Demonstrated ability to manage pro- jects. Strong analytical, planning, problem identification and resolution skills required. Excellent human relations, customer service and communication skills (i.e., Presentation and written, listening, phone) required. Effective               communication with internal and external individuals in various functional areas and at all levels of management. Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction. Extensive experience preparing and presenting projects (both written and verbal) is essential. Technology orientation is imperative. Advanced proficiency in PowerPoint, Excel & word required. Professional accreditation (phr/sphr, shrm-cp) preferred. Ability to travel.


FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

FedEx Trade Networks, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Trade Networks, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov.


Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Trade Networks Legal Department.

Import Notice to All Applicants: FedEx Trade Networks Transport and Brokerage, Inc. is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FTN will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Trade Networks will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.