Operation Support Agent-Snr
Requisition ID: POSTING-3-94573
Job Title: Operation Support Agent-Snr
Job Requisition Number: RC99630
Job Category: Operations
Time Type: Full Time
Job Type: Regular
Job Posting End Date: 2018-11-24
To provide key support activities inclusive of performing World Service Counter functions, management of inventory, equipment and supplies, tracking and tracing, administrative & system support and monitoring vendors (in locations where applicable) to ensure smooth operations running. Package Handling: Incumbent must ensure accurate and timely processing of drop-off packages. Package problem resolution: Incumbent must locate and respond, in a timely manner, on shipment status. Resolve more complex problems related to package handling and shipment, when necessary. Inventory control and maintenace: Incumbent must issue and maintain equipment supplies for station operations in a timely manner. Operations Service Support: Incumbent must provide administrative support.
Education: Secondary or Equivalent
Experience: 0 years of experience; for senior agent: 18 months of related work experience
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World’s Most Admired Companies by "Fortune" magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.
People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.
We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.
We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.