FedEx Careers

Associate Customer Solution Specialist

Makati City, Philippines
Information Technology

Job Description

Requisition ID: POSTING-3-94592
Company: FedEx Express APAC
Job Title: Associate Customer Solution Specialist
Job Requisition Number: RC108920
Makati City, Philippines

Job Category: Information Technology
Time Type: Full Time
Job Type: Regular

Customer Solutions, Serves as a Central Point of Contact for a Defined Internal/ External Customer Base to Consult, Implement & Address Problems with Customer'S on Automation Portfolio & or Deployed Technologies, Responsible for Installation & Optimization of Company'S Software Products & Systems at Customer Sites within An Aligned Territory, Provides Solutions & Serves as Liaison Between Business Customers & Technology Development

Education: Diploma or equivalent in any discipline.
Experience: One (1) year related professional experience in customer contact or technical application
environment preferred.

The Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World’s Most Admired Companies by "Fortune" magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.