FedEx Careers

Sr Business System Support Adv

Memphis, Tennessee

Job Description

Requisition ID: RC45012
Company: FedEx Trade Networks
Job Title: Sr Business System Support Adv
Job Requisition Number: RC45012
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
3800 Forest Hill Irene Rd
Memphis, Tennessee 38125
United States

Posting Date: 2018-02-15
Job Posting End Date: 2018-02-23

To support business systems development, users, and is&t in the design, prioritization, development, testing and implementation of brokerage and transportation related computer applications. To maintain and enhance functionality and integrity of business systems and processes to support operations, maintain continuity of services and ensure uniform compliance with regulations and/or changes and use of our systems.

Monitors and controls operational activities in an effort to ensure consistent and uniform processing by developing reports and/or reporting methods, writing procedures and resolving customer and technical issues. Serves as a liaison between it and operations, assisting both with troubleshooting and incident tickets when systems functionality comes into play. Analyzes and assesses compliance with customs and other government agencies, laws, and regulations. Ensures FTN applications remain compatible and compliant with government agency requirements and/or changes. Coordinates the development and implementation of system changes with it, business users and training. Participates in cross OpCo and/or strategic development initiatives which will result in development, testing, documentation and interface changes. Monitors and maintains production system data/databases that are critical to everyday operational activities. Maintains and develops professional relationships with management and staff while assisting with improvements and/or system changes. Identifies areas requiring improvement and develops new processes to ensure productivity gains. Maintains relationships with customs to ensure FedEx and their customers are responding adequately to customs requirements and that we are properly representing FedEx's interests. Identify and coordinate training needs required for operations. Initiates and responds to executives and management on issues regarding all aspects of custom's release and entry processing and transportation services FTN provides.

Bachelor's degree/equivalent in business. Seven (7) years experience in the field/industry. Experience with abi and FTN production systems. Must have experience with MS Office, ms project, and visio. Knowledge of customs and other federal agency laws, regulations and procedures governing the customs brokerage industry. Strong organizational, human relations and communication skills. Customs broker's license or ccs is preferred. Ftn brokerage and transportation systems experience preferred.

FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

FedEx Trade Networks, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Trade Networks, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English ( and Spanish ( before proceeding with your job application. Click here to read the Right to Work Notice available in English ( and Spanish ( Additional information about the E-Verify program can also be found at

Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Trade Networks Legal Department.

Import Notice to All Applicants: FedEx Trade Networks Transport and Brokerage, Inc. is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FTN will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Trade Networks will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.