FedEx Careers

AT238: Customs Bond Spclst-S2

Tonawanda, New York
Customer Service


Job Description

Requisition ID: RC55906-1
Company: FedEx Trade Networks
Job Title: AT238: Customs Bond Spclst-S2
Job Requisition Number: RC55906
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
170 Cooper Ave
Tonawanda, New York 14150
United States

Posting Date: 2018-04-17

To hold responsibility for the administration of customs bonds and powers of attorney related to: bond and power of attorney compliance with us customs regulations; validity of power of attorney; communication and submission to and approval by us customs of bond setups; communications with the surety. Maintain related information as required in appropriate systems and databases; communicate with vendors as necessary.


Communicate with customers, explain us customs requirements pertaining to bonds and poa; ensure timely receipt of legal documents and information necessary to set-up/file a customs bond; advise customers of import bond options; assist customer in decision making on cost effective options based on need; negotiate the best rate on client's behalf for bond premium. Review customer poa documents to ensure legality/compliance form(s) and corporate certification by working with the customers or with the FTN legal department. Advise all internal departments regarding technical/ legal matters concerning the acceptability of poa and other bond matters. Prepare and transmit agent broker powers of attorney as needed. Communicate with us customs approved underwriter(s) to ensure completion of bond approvals with minimal inconvenience to customer. Communicate with us customs to ensure issues are resolved pertaining to timely filing and approval of us customs bonds and any special documentary requirements are satisfied. Monitor bond information in our system to ensure conformity with data in us customs system. Communicate with customers regarding the import bonds FTN writes and power of attorneys given to FTN, to ensure all information remains current in FTN systems and continues to meet regulatory/legal requirements. Communicate with internal departments for coordination of bond/poa setups, including all bond paperwork submitted to us customs, initial invoicing and invoicing issues, bond/poa renewal and maintenance; creation and maintenance of special instructions regarding the bond, poa, and importer of record information in customer records and databases housed in other departments. Execute and submit bond forms to customs and monitor for timely approval. Create and update duplex, pc bond and poa database files used in the preparation and transmission of customs entries, including bond and poa information provided by other FTN T&B locations. Review reports of charges incurred by customer for use of FTN T&B bond. Contact customer to fully explain the various options available to them concerning obtaining their own bond. Maintenance of web base consent database(s) and centralized mailbox to ensure all consent info is accurate and ensuring the legality of sharing internal FTN information with other FedEx operating companies. Setup and maintenance of ach/pms for customers by working with finance dept to ensure information is present and accurate; maintain all information in database(s) as needed into specified applications and database(s). Audit weekly statements to reconcile vendor billings against continuous and single transaction bond premium billings, including FTN bond charges. Assist collectors in determining the root cause for unpaid bond invoices; timely review and contact of customers for information to ensure payment of bond premium bills a timely manner.

High school diploma/GED. One (1) year of experience regularly communicating with senior level management, legal entities or government agencies. Proven verbal and written communication skills. Outstanding organizational skills and the ability to work quickly, accurately and independently. In depth understanding and knowledge of the customs regulatory requirements associated with different types of legal entities and their corporate structure, customs bonds, and powers of attorney to ensure their compliance with the us customs regulations preferred. Knowledge of how bonds and powers of attorney fit into FTN t&b's business processes preferred. Knowledge of rules and procedures governing maintenance of the duplex and PC bond databases, billing records and customer records preferred. Understanding of FTN t&b internal billing application, accounting procedures and dispute tracking process preferred. Ability to utilize various windows applications and proficient on a PC workstation.

Grade Level 12
Schedule will be M-F, 1:00pm-9:30pm
Please include: CV, resume, perf appraisal (internals only), and any documentation which you would like the hiring manager to consider for this application including certifications, diplomas, degrees, licenses.


FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

FedEx Trade Networks, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Trade Networks, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov.


Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Trade Networks Legal Department.

Import Notice to All Applicants: FedEx Trade Networks Transport and Brokerage, Inc. is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FTN will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Trade Networks will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.