FedEx Careers

Worldwide Account Manager

Auburn, Washington
Sales/Solutions


Job Description

Requisition ID: RC64529
Company: FedEx Trade Networks
Job Title: Worldwide Account Manager
Job Requisition Number: RC64529
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
2820 B Street Nw
Auburn, Washington 98001
United States

Posting Date: 2018-06-11
Job Posting End Date: 2018-07-02

Develops and maintains strategic partnerships with assigned worldwide accounts. Identifies opportunities for account growth while offering customers a full array of value added services. Monitors competitor actions in each account to ensure that appropriate responses are formulated and communicated. Provides input into the overall account strategy in conjunction with the global business development director and is responsible for the execution of that strategy at the local level.


Ensures attainment of revenue and margin/yield goals for assigned FedEx accounts. Develops and implements a comprehensive strategy for each account that ensures attainment of all required sales activities to include sales calls, service calls, proposal presentations, vim trips, as well as any other sales activities. Establishes relationships with senior officer levels within assigned accounts. Develops and maintains account intelligence system that records, stores, and reports all sales activities, account information, marketplace and industry information, competitive information, as well as any other necessary information. Directs the development and implementation of sales and marketing programs within assigned accounts. Monitors FedEx companies' product quality and customer satisfaction within assigned accounts. Directs and/or executes problem resolution for all assigned accounts.

Bachelor's degree/equiv., Preferably in business administration, with a major in marketing or finance. Five (5) years of directly related freight forwarding experience & two (2) years of consultative business development exp with emphasis on strategic planning. Strong understanding of the air & ocean freight forwarding import process from po issuance to final delivery. Exp. Selling origin consolidation services, vendor compliance & po management. Knowledge of FedEx products and it systems reqd. Demonstrated ability to achieve major account sales goals & to plan & execute major customer sales strategies. Ability to seek out available resources to create preliminary comprehensive acct overviews and summaries, basic financial competitive analyses by industry vertical & quantitative benchmarking preferred. Prefer understanding of quantitative value-added selling attributes such as proper container utilization, cube optimizing for ocean & air freight containers, impact of inventory turnover improvement on net profit margin, etc. Strong human relations, communication & negotiation skills. CRM management preferred.  Some travel required.


FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

FedEx Trade Networks, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Trade Networks, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov.


Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Trade Networks Legal Department.

Import Notice to All Applicants: FedEx Trade Networks Transport and Brokerage, Inc. is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FTN will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Trade Networks will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.