Senior Account Executive
Requisition ID: RC67411-1
Job Title: Senior Account Executive
Job Requisition Number: RC67411
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
480 William F Mc Clellan Hwy
East Boston, Massachusetts 02128
Posting Date: 2018-06-12
Job Posting End Date: 2018-07-15
To sell FTN's services to parties engaged in goal import/export activities to increase assigned territory revenue. The parties include, but are not limited to, prospective and existing customers who can use additional FTN services, carriers and shippers, trade associations and government agencies. This position includes, but is not limited to, working with the regional sales director to resolve anticipated and unanticipated customer problems in a timely manner and with minimal negative effect on FTN; acting as a liaison with other account representatives and customer service representatives; contributing to the positive morale of the FTN sales team.
Volume/quota: with little or no direction, attain or exceed designed territory objectives for new and existing customers. Calendar year revenue objective for this position is approximately $1,000,000 (U.S.). Marketing: 1. Establish,implement and document a strategy that identifies business potential in the territory and form assigned key accounts, 2. Obtain, maintain and demonstrate a complete knowledge of all key acct. Business and their needs, 3. Obtain, maintain and demonstrate a complete knowledge of services offered by FTN T&B and contribute to the development of FTN T&B svc/product literature & sales material,...Cont. ---> (Cont.)...4. Demonstrate the use of financial marketing and consultative selling, 5. Understand and effectively use FTN T&B and other FedEx resources, 6. Play a leading role in developing & implementing strategic and tactical marketing programs to meet and exceed required business volumes. Territory mgmt.:1.Customer relationships-develop, document & execute a territory mgmt. Prgm. To incl. Calling on existing key accts., 2.Customer satisfaction-demonstrate & maintain knowledge of customer satisfaction survey results & assist in keeping FTN personnel focused on enhancing cust. Satisfaction to ensure a solid FTN/customer working relationship 3.Territory participation-take a leadership position in the territory... ...W/participation in trade, logistics & transportation associations to ensure FTN has visible presence in the territory. Willingly assist others and play a lead role in regional and national customer councils, 4.Problem mgmnt.-Resolves anticipated/unanticipated problems w/minimal negative effect while significantly enhancing customer satisfaction. Involve mgmnt. Where appropriate. Use the consulting opportunity...(Cont) Council process. Identify opportunities, risks and resources requried to achieve revenue objectives. Business mgmt.: 1.Operations-provide timely & accurate 30/60/90-day forecasts for the respective territory including, expenses, revenue, & new acct. Aquisition. 2. Controls-ensure that required reports are timely and accurate. Professional responsibilities: 1.Ownership-act as liaison betw. Customer & other FTN functional areas(cust svc, regional acct. Coordinators,etc.). Obtain materials to maintain industry knowledge appropriate to territory, 2. Leadership-contribute to the positive morale of all FTN associates and in particular, the marketing and sales team. Seeks participation in company-wide programs. Provides advice and counsel...(Cont. Down below).. ...To less experienced representatives resulting in their increased productivity. Actively participate in training for current sales and marketing teams. Assist in developing training programs, materials, and participate in the training process in a classroom environment and on customer calls. Provide annual total sales revenues that equal or surpass assigned quotas which will be at least $1,000,000 (U.S.).
Bachelor's degree/equivalent. Previous min sales experience of 4 yrs. In depth knowledge of int'l trade service w/emphasis on customs regulations and procedures in the U.S., Canada, and mexico as well as transportation procedures and regulations in the three countries. Excellent listening skills in order to identify customer needs. Excellent communication and presentation skills in order to offer solutions to customer needs & resolve any problems to customer satisfaction. Self-starter/ self-motivated to accomplish sales goals and objectives. Very good organizational skills and time management to help w/territory planning and maximize selling time. Strong self-confidence to assist in developing territory relationships in a highly competitive and price sensitive environment and to capitlize on "cold call" opportunities.
Position is for the Northeast Sales Team
FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!
FedEx Trade Networks, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.
FedEx Trade Networks, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov.
Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Trade Networks Legal Department.
Import Notice to All Applicants: FedEx Trade Networks Transport and Brokerage, Inc. is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.
Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."
FTN will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Trade Networks will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.