FedEx Careers

Surface Transportation Coordinator

Auburn, Washington
Operations


Job Description

Requisition ID: RC68141
Company: FedEx Trade Networks
Job Title: Surface Transportation Coordinator
Job Requisition Number: RC68141
Time Type: Full Time
Job Type: Regular
Primary Job Posting Location:
2820 B Street Nw
Auburn, Washington 98001
United States

Posting Date: 2018-06-14
Job Posting End Date: 2018-06-28

To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo.


Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries. Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs and transportation. Anticipate, identify, and resolve problems which could delay the timely release or movement of freight. Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements. Resolve banking and letter of credit problems. Advise customers on payment terms. Resolve billing issues and ensure that invoicing and vendor payments are billed accurately. Complete accurate data input or corrections into computer files. Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review. For transportation customer service reps: develop rates and/or provide quotes for the movement of freight. Research and negotiate carrier rates. Resolve billing issues, coordinate post entry activity on customer's behalf.

High school diploma/GED. Proficient computer skills. Strong cust svc, organizational & communication (written/oral) skills. Strong knowledge of U.S. Customs regulations & other federal regulations and requirements w/respect to specific area of expertise (chb, air trans, ocean trans, surf trans) as applicable depending on functional department. Chb: proficient in H.T.S. Classification & familiary with the harmonized tariff system. Air trans: department of commerece & treasury regulations such as export licensing & schedule b tariff classifications. Banking requirements for international trade. Regulations regarding dangerous goods shipping & foreign regulations. Ocean trans: bsa - icc 400/500/322. Hazardous materials, shipping act of 1984, plant quarantine, usda regs, sgs & other independent surveyor & tariff requirements. Sur trans: regs for import/export; DOT. Basic math skills for conversions to metric and currency evaluations. One and a half (1 1/2) years of work/field experience preferred.


  • Knowledge in how to fill out and properly execute on domestic bills of ladings, up to and including understanding the terms and conditions and how they are applied to Surface Transportation
  • Knowledge of retailer appointment methods such as on-line, email and other scheduling methods
  • Hazmat certified and have a high level of understanding on how to route dangerous goods over the road
  • Must have a complete understanding of all 6 modes of Surface transportation (Cartage, Drayage, FTL, LTL, Small Package and Intermodal)
  • Strong communication verbally and well as electronically with all 6 types of Surface transportation in accordance with their modes
  • High level of knowledge on DOT over the road rules and regulations
  • Strong knowledge of North American tariffs, classifications and regulations such as the NMF-100 series and Czarlite tariff.
  • Need to know dimensions and other trucking specifics (single, double axel, knowing what to ask to ensure the correct mode and trucks are applied to shipments)
  • Able to communicate with internal CSR reps to verify surface shipping needs (are permits required, tarps, special handling etc)
  • Firm knowledge of cargo shipment limitation
  • Understand tariff, rules tariff, and other carrier terms and conditions that apply to all modes.
  • Basic level of Excel knowledge
  • Minimum of 2 years of surface transportation and/or trucking industry


FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

FedEx Trade Networks, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Trade Networks, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov.


Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Trade Networks Legal Department.

Import Notice to All Applicants: FedEx Trade Networks Transport and Brokerage, Inc. is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FTN will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Trade Networks will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.