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Req ID: RC726444

LM235: Invoicing Agent

  • Company: Federal Express Corporation LAC
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type: Regular
  • Scheduled Weekly Hours: 48
  • Remote: No
  • Location: Boulevard Miguel Alemán, Toluca, Méxic 50200, Mexico


Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description:
Under general supervision perform the following activities:
• Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
• Issues credits/debits to customer accounts as warranted.
• Maintains management and related departments updated on new, crucial and recurring problems.
• Verifies accuracy of customer invoices and mails them out.
• Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
• Prepares cash receipts and bank deposits.
• Ensures 100% daily billing (internal FedEx-Bso). 
• Generates reporter for daily reimbursement to FedEx internal AA.  Generate RODr reports. Generate reports for billing collection BSO same day collection,
• Application collections system ORACLEAR.  GCCS application.
• Performs other related duties as required.

Minimum Requirements:
Minimum Education:

• High School Degree/Equivalent.
• Two (2) years of college in Accounting or Business preferred.
Minimum Experience:
• Previous clerical or customer service experience in a service environment.
• Two (2) years experience in Billing or Accounts Receivable.

Minimum Required Skills:
• Excellent customer service and communications skills (oral and written).
• Clear and articulate speaking voice.
• Light typing (35 WPM) and experience operating a CRT.
• Word-processing and Spreadsheets experience is required.
• Fluent in English.

Experiencia en areas y procesos facturacion, generar estados de cuenta, manejo de software financiero, llevar balances para conciliacion de los estados de cuenta, Análisis manejo excell avanzado, excelente comunicación verbal y escrita, trabajar en equipo, ser proactivo ,orientado a resultados, organización y control, lugar de trabajo FedEx Aduana de Toluca disponibilidad de horario.

Personal interno FedEx interesados en la posición, sube a WD tu Curricula detallada, carta presentación de cómo cumples con el perfil dentro de la vigencia del boletin del 4 al 10 de Julio 2024.. Se recomienda contactar al gerente solicitante para revisar los detalles.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

  • 2020 Fortune’s World Most Admired Companies (14th)
  • 2019 Fortune’s Best Places to Work (15th)
  • 2019 Forbes’s One of the “Best Employers for Diversity”
  • 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
  • 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
  • 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
  • 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
  • 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.