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Req ID: RC725332

Marketing Specialist - Senior

  • Company: Federal Express Corporation AMEA
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type: Regular
  • Scheduled Weekly Hours: 40
  • Remote: No
  • Location: 39B Đường Trường Sơn, Ho Chi Minh City, Hồ Ch 070000, Vietnam


• Developing and managing FedEx Communications program in Vietnam and Cambodia with focus on reputation building, external media relations, issues and crisis management, customer communications and community relations; supporting business and communications objectives; providing support to ensure that FedEx is properly represented in external channels including media and social in a cost-effective manner.
• Driving content development including Q&As, speeches, presentations and briefing materials in both English and Vietnamese, as well as social/digital content that strengthens our reputation among multiple audiences including media, NGO partners and customers.
• Develop and manage issues and crisis communications in order to ensure all external critical issues are handled appropriately and minimize risks to the reputation and brand.
• Build relations and drive community programs with non-profit organizations; seek, review and submit community relations requests for programs to ensure that they are aligned with business objectives; implement approved regional community relations activities to effectively position FedEx.
• Develop and use quarterly analytics to optimize programs to drive communications results.
• Align and collaborate with local stakeholders to co-organize external webinars to enhance FedEx’s thought-leadership in Vietnam and Cambodia.

  • BA in public relations and / or communications.
  • At least eight (8) years of experience in Communications discipline with strong knowledge of principles of social media to push out content and promote brand, keeping track of data and analysing the performance of social media postings.
  • Strong media relations experience and proven track record in reputation building.
  • Solid understanding of project management principles and strong project manager.
  • Ability to support and connect business strategy to the communications strategy.
  • Proficient command of English and Vietnamese with solid English and Vietnamese copywriting and editing skills.
  • Excellent communication (oral and written) and presentation skills.
  • Experienced in being an advisor and counsellor to senior leadership.
  • Strong and collaborative team player.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.