Employment Type: Regular Full-Time
Job Category: Operations
Region: 000 : Corporate
Address Line 1: 7900 Legacy Drive
Zip Code: 75024
The Business Solutions Advisor – SameDay City is responsible for the successful solution design, validation, planning, management and execution of implementation for complex customer programs. This role provides pre and post-implementation oversight and relationship management for select customers. As an operations and product expert, this position directly supports FedEx Services Sales team on FedEx SameDay City and partners with the customer and cross-functionally within corporate and field operations design and implement operations solutions
General Duties and Responsibilities
Minimum Qualifications and Requirements
• Bachelor’s degree in Business, a related field or equivalent experience
• Experience working with sales processes, operations, organization/workflow and customer agreements
Quality Driven Management (QDM)
(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
- Suggests areas for improvement in internal processes along with possible solutions
- Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
- Applies Quality concepts presented at training during daily activities
- Supports FedEx Office Quality initiatives
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@FedEx.com.