Project Mgr, Transformation

Job Description

Job Number: 1949305BR
Employment Type: Regular Full-Time
Job Category: Human Resources
Shift: Daytime
Region: 000 : Corporate
Address Line 1: 7900 Legacy Drive
City: Plano
State: Texas
Zip Code: 75024

Position Summary

The Project Manager manages complex, multi-year, business strategy projects in the Transformation Office. The Project Manager provides day-to-day project planning, leadership, oversight, direction, interaction with stakeholders, budgeting, forecasting and all other related project management tasks. This position provides visibility into organizational projects, day-to-day tactical support as well as overall project oversight and supports project owners in measuring and achieving their objectives.

General Duties and Responsibilities

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

  • Direct and manage project development as it relates to Transformation initiatives
  • Define project scope, goals and deliverables that support business goals in collaboration with cross-functional and cross-operating company teams
  • Develop project plans and associated team structures, and communication documents in collaboration with cross-functional and cross operating company teams
  • Develop detailed project plans encompassing key tasks, milestones, and critical path activities such as design, development, testing, communications, and deliverables
  • Assist in developing business cases and driving projects through FedEx Office project approval processes
  • Monitor and control project budgets
  • Monitor and report on project KPIs and finanicial results
  • Communicates in both oral and written forms to a variety of stakeholders and business partners and provides presentations, status reports, and progress updates as needed
  • Conducts ad hoc analysis and reporting of project data/metrics as needed
  • Identify the appropriate work structures and processes to accomplish program goals and objectives
  • Provide progress reporting and prepare presentations for executive communication
  • Represent Transformation Office on various project workstreams
  • Effectively use metrics to track progress, identify issues, make decisions and improvements
  • Plan and engage other business partners as necessary to ensure project deliverables are met
  • All other duties as needed or required

Minimum Qualifications and Requirements

  • Bachelor's Degree in Information Systems, related field or equivalent experience
  • 5+ years prior project management experience, including managing budgets and forecasting project spend
  • 5+ years experience working on technical or systems related projects
  • PMP Certification preferred
  • Advanced Microsoft Project, SharePoint and PowerPoint experience
  • Prior experience utilizing data to drive business decisions and measure results
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

Essential Functions

  • Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to work within the appropriate level of independence
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management (QDM)

(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)

  • Suggests areas for improvement in internal processes along with possible solutions
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
  • Applies Quality concepts presented at training during daily activities
  • Supports FedEx Office Quality initiatives

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at