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Sr Manager Total Rewards

Job Description

Job Number: 1960711BR
Employment Type: Regular Full-Time
Job Category: Human Resources
Shift: Daytime
Region: 000 : Corporate
Address Line 1: 7900 Legacy Drive
City: Plano
State: Texas
Zip Code: 75024

Position Summary

The Sr. Manager Total Rewards is responsible for the design, development and management of the company’s compensation and benefit programs. In addition, the position manages the domestic health and welfare plans, 401(k) plans and select reward and recognition programs.

General Duties and Responsibilities

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Lead and manage a team by training, developing and coaching team members on a consistent basis
Oversee the research, development and implementation of compensation and benefit programs and procedures and make recommendations to the exective team
Manage the company’s annual merit program, geographic pay system, compensation survey processes, and rewards and recognition programs
Manage the administration of team member benefit policies, procedures and practices, including health and welfare and 401(k) plans
Manage the administration of compensation and benefits programs in a timely, organized and accurate manner
Manage the annual and monthly Human Resources financial budget reporting process
Generate compensation and benefit reports and data sufficient for presentation
Conduct necessary salary range and geographic cost of labor analyses
Answer compensation and benefit inquiries in a timely manner
Manage the company’s salary survey reporting and analysis program
Manage special projects and the business dictates
Oversee and manage departmental budgets
Consult with managers and HR partners on compensation and benefit issues
Coordinate company contest review and approval processes
All other duties as needed or required

Minimum Qualifications and Requirements

Bachelor’s degree or equivalent experience
Master’s degree preferred
10+ years experience in compensation
1+ years experience in benefits
2+ years of management experience preferred
Prior retail expeience preferred
Strong analytical and administrations skills
Proven ability to work effectively with all levels of management
Advanced computer skills including Excel, Word, PowerPoint, etc.
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

Essential Functions

Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to work within the appropriate level of independence
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management (QDM)

(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)

  • Suggests areas for improvement in internal processes along with possible solutions
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
  • Applies Quality concepts presented at training during daily activities
  • Supports FedEx Office Quality initiatives

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. FedEx Office encourages all qualified applicants, including those with criminal histories, to apply for any open position.

America’s military veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at