Sr. Data Analyst

Job Description

Company: FedEx Services
Job Title: Sr. Data Analyst
Job Requisition Number: RC176332
Memphis, Tennessee 38125
United States

Collierville, Tennessee 38017
United States

Under moderate supervision, designs and implements processes and solutions associated with a wide variety of data sets used for data/text mining, and analysis to enable informed business decisions. Gains insight into key business problems and deliverables by applying statistical analysis techniques to examine structured and unstructured data from multiple disparate sources. With moderate direction, creates solutions from initial concept to production. Communicates results to a broad range of audiences. Effectively uses current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, limited modeling, and fact-based management to drive decision-making. Mentors less senior staff. Works in cross functional projects and programs formally preparing and presenting to management.

Job Specific Information:

The Senior Data Analyst will be a member of the FedEx Services Finance organization.  The Senior Data Analyst will play a key role in coordinating and collaborating with finance analysts, finance system analysts, finance leadership, and finance customers on data analytic projects across the Finance organization. 

Accountabilities and Tasks:

Exploration/Opportunity Identification

  • Identifies what data is available, including internal and external data sources, leveraging new data collection processes (e.g., collaborating with customers to create new information via a survey).
  • Works with internal and external subject matter experts to select the relevant sources of information.
  • Explores diverse data sets from a variety of different sources to gather, synthesize and analyze relevant data and draw conclusions that can be used to identify relevant issues, business concerns, and trends.
  • Formulates hypotheses about relationships and underlying models and carry out experiments with the data to test hypotheses and models.
  • Explores data to discover or refine hypotheses, discovers new relationships, insights and analytic paths from the data.

Statistical Analysis & Evaluation
  • Develops experimental design approaches to validate finding(s) or test hypotheses.
  • Identifies/creates the appropriate algorithm to discover patterns.
  • Gathers relevant information, identifies relationships, deduces from cause to effect, and draws logical conclusions.
  • Finds patterns in the data and finding correlation in related or unrelated variables.
  • Works in iterative processes with the customer/business partner and validates findings.
  • Develops innovative and effective approaches to solve analytical problems and communicates results and methodologies.
  • Develop metrics that can be used to drive business decisions.
  • Provides analytics expertise in order to solve in depth and technical problems.
  • Applies intermediate/advanced statistical and predictive modeling techniques to build, maintain, and improve on multiple real-time decision systems.

Presentation/Strategic Recommendations
  • Story telling/presenting with data insights and actionable recommendations.
  • Helps the business understand the scientific principals behind their process in order to gain stakeholder buy-in.
  • Work with business users to assist and teach tools and techniques to the teams while partnering with the business users to solve their business problems.
  • Provides thought leadership and dependable execution on diverse projects.
  • Assists discovery process with stakeholders to identify business requirements and expected outcome.
  • Presents/frames business scenarios in ways that are meaningful and depicts their findings in easy to understand terms.

Skills/Knowledge Considered a Plus:
  • Strong teamwork, collaboration and organization skills with ability to coordinate across multiple teams
  • Demonstrated project management experience with ability to lead projects and/or strategic initiatives with peer team members and business partners
  • Experience communicating and presenting to diverse audiences, including executive management, via data visualization dashboards and Microsoft PowerPoint
  • Proficiency with Microsoft Excel, SQL, and Tableau and/or Tibco Spotfire.  Experience with Hadoop and Oracle Analytic tools a plus.  Similar tools and languages will be considered
  • Strong analytical interest and aptitude with ability to extract data via SQL; manipulate data sets and execute joins in SQL/Excel; deliver descriptive analytics and build dashboards using visualization tools
  • Understanding of financial data, including accounting and profitability data
  • Intense curiosity and analytical creativity to fully understand the root causes of a problem and find solutions through analytical and statistical modeling
  • Demonstrated commitment towards continued learning and development

Minimum Qualifications:
  • Bachelor's degree in information systems, computer science, or a quantitative discipline such as mathematics, engineering, operations research, economics or Finance.
  • Five (5) years work experience in measurement and analysis, quantitative business problem solving, operations analysis,marketing analysis, simulation development and/or predictive analytics.
  • Proficient in analytics software and applications.
  • Good interpersonal skills.
  • Good written and oral communication skills.

Domicile / Relocation:
  • This position will be located in Memphis , TN. Relocation assistance may be considered based on business decision.

Application Submission Instruction:
  • To apply for this position, please submit an updated resume and complete screening questionnaire by 5:00 PM on August 21,  2019.

Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.

Here are some of the recognitions FedEx has received from the past couple of years:

  • FORTUNE “World’s Most Admired Companies” – 2016
  • Corporate Responsibility Magazine “100 Best Corporate Citizens” – 2016
  • InformationWeek “Elite 100” – 2016
  • Women’s Business Enterprise National Council “America’s Top Corporations for Women’s Business Enterprises” - 2016
  • Reputation Institute “World’s Most Reputable Companies” – 2015
  • Black Enterprise “40 Best Companies For Diversity” – 2015

When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click ‘Apply’ and tell us more about yourself.

EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.