Customer Representative - Orlando, FL

Job Description

Company: FedEx Services
Job Title: Customer Representative - Orlando, FL
Job Requisition Number: RC190635
Category: Customer Service
Orlando, Florida 32810
United States

To provide in-bound and out-bound assistance to customers regarding package Inquires, problems and selling company services.

Network: Domestic/Tracking
Call Center Hours of Operation - Monday- Saturday; 7:00AM-8:00PM CST
Start Date of Position - November 11, 2019 (Additional Start Dates may become available)
Training Dates for Position - Up to 6 Weeks
Shift Hours for the Position - Shifts may be assigned anytime between the hours of operation and are bid and based on company continuous service.
For this role, the shift may be 11:30AM - 8:00PM, however, this is subject to change.

Minimum Qualifications:
High school diploma/GED. No previous experience required. PC ability, verbal and writing skills. Ability to work variable shifts and weekends/holidays.

Domicile Location:
Orlando, FL
Relocation Assistance is not available.

Application Criteria / Deadline:
To apply for this position, upload current copy of resume and answer screening questionnaire by close of business on Tuesday, September 24, 2019 
in order to be considered.

Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.

Here are some of the recognitions FedEx has received from the past couple of years:

  • Fortune "World’s Most Admired Companies" – 2019
  • Forbes "Best Employers for Diversity" - 2019
  • Reputation Institute "World\’s Most Reputable Companies" – 2019
  • National Business Inclusion Consortium "Best-of-the-Best Corporations for Inclusion" - 2019
  • Women\’s Business Enterprise National Council "America’s Top Corporations for Women’s Business Enterprises" - 2018
  • Corporate Responsibility Magazine "100 Best Corporate Citizens" – 2018
  • Black Enterprise "50 Best Companies For Diversity" – 2018

When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click ‘Apply’ and tell us more about yourself.

EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.