FedEx Careers

Customer Representative

Orlando, Florida
Customer Service

Job Description

Requisition ID: RC41745-1
Company: FedEx Services
Job Title: Customer Representative
Job Requisition Number: RC41745
Category: Customer Service
Orlando, Florida 32810
United States

To provide in-bound and out-bound assistance to customers regarding package Inquires, problems and selling company services.

Skills/Knowledge Considered a Plus:

  • Microsoft Excel

Minimum Qualifications:
High school diploma/GED. No previous experience required. PC ability, verbal and writing skills. Ability to work variable shifts and weekends/holidays.

CSO Position Type: Brick & Mortar
Network the position will Support: FedEx One Call/Premier Customer Service
Call Center Hours of Operation: Monday - Saturday 7:00AM - 8:00PM CST
Start Date of the position: April 23, 2018
Training Dates for the Position: Up to 6 Weeks
Shift Hours for the Position: Shift may be assigned anytime between 9:00am and 6:30pm EST and are bid and based on company continuous service

Application Criteria / Deadline:
To apply for this position, upload current copy of Resume and answer screening questionnaire by close of business on Monday February 26, 2018  in order to be considered.


Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.

Here are some of the recognitions FedEx has received from the past couple of years:

  • FORTUNE “World’s Most Admired Companies” – 2016
  • Corporate Responsibility Magazine “100 Best Corporate Citizens” – 2016
  • InformationWeek “Elite 100” – 2016
  • Women’s Business Enterprise National Council “America’s Top Corporations for Women’s Business Enterprises” - 2016
  • Reputation Institute “World’s Most Reputable Companies” – 2015
  • Black Enterprise “40 Best Companies For Diversity” – 2015

When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click ‘Apply’ and tell us more about yourself.

EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.