FedEx Careers

Business Application Analyst - Senior/Advisor Level

Collierville, Tennessee
Information Technology

Job Description

Requisition ID: RC47954
Company: FedEx Services
Job Title: Business Application Analyst - Senior/Advisor Level
Job Requisition Number: RC47954
Category: Information Technology
Collierville, Tennessee 38017
United States

Duties for this role include but not limited to: document and analyze business processes. Associate software with the deliverable and testing. Develop and/or executed test script against requirements. Drafts and/or maintain model that reflect current processes and business rules.

Position Summary and Essential Duties:

Under limited supervision, interacts with business partners and / or IT staff to gather and document information related to requirements and / or software testing. Gathers information from multiple sources and independently sorts medium to high complexity business issues to recommend appropriate direction. Leads project activities through meeting facilitation, managing project scope, and communicating progress. Analyzes business processes and associates them to software deliverables. Develops and / or executes test scripts against requirements. Drafts and reviews documentation in compliance with the FedEx Global Development Process. Develops and / or maintains a business model that reflects current processes and business rules. Provides and / or consolidate input to scoping and impact analysis for future deliverables. Provides guidance to those in less senior positions.

Job Specific Information:

This position will support Pricing IT projects and initiatives.  This position will support IT projects and initiatives in the Revenue Analysis & Design space.
Responsibilities include:

  •     Requirements gathering for large, cross-OpCo and cross departmental projects
  •     Working closely with business and IT partners in delivering technical solutions
  •     Drive collaboration with development and testing through development and launch phases
  •     Define strategies for solution scalability, reliability, availability, and stability
  •     Provide design leadership for organization on impacted business and infrastructure projects

Knowledge/Skills Considered a Plus:
  • Knowledge and applied usage of business/systems analysis best practices and methodologies
  • Business analysis skills for requirements elicitation and documentation
  • Demonstrated analytical thinking and problem solving skills
  • Excellent documentation, communication and collaboration skills
  • Proven ability to actively elicit and analyze information from multiple sources
  • Knowledge and applied usage of business analysis methodologies
  • Familiarity with software development lifecycle processes
  • Understanding and experience with workflow tools
  • Knowledge of SAFe/Agile
  • Experience with MS Office products. Experience with image editors, drawing/modeling software, or requirements management tools
  • Familiarity with the software development life cycle and development process
  • SPC4 Certification a plus

Domiciled Location:
  • Collierville, TN (Suburb of Memphis, TN)

Minimum Qualifications:

Bachelor's Degree in Business, Computer Science, Engineering, or Information Systems and/or equivalent formal training or work experience. Requires Five (5) or more years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirements.

Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.

Here are some of the recognitions FedEx has received from the past couple of years:

  • FORTUNE “World’s Most Admired Companies” – 2016
  • Corporate Responsibility Magazine “100 Best Corporate Citizens” – 2016
  • InformationWeek “Elite 100” – 2016
  • Women’s Business Enterprise National Council “America’s Top Corporations for Women’s Business Enterprises” - 2016
  • Reputation Institute “World’s Most Reputable Companies” – 2015
  • Black Enterprise “40 Best Companies For Diversity” – 2015

When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click ‘Apply’ and tell us more about yourself.

EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.